General Manager, Contract Logistics

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General Manager overseeing logistics operations for DSV in Northampton. Responsible for team leadership, operational management, and customer relations in logistics.

Posted 6/19/2026full-timeBrackmills • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Ensure the site implements effective and efficient management of all operating systems and procedures in line with the Company’s guidelines.
Ensuring that the performance of the site in the key result areas is monitored and reviewed on an ongoing basis and that remedial action is taken to deal with unsatisfactory results.
Confirming that all buildings and equipment are maintained to maximise their value and comply with current legal and safety requirements.
Responsible for the direct relationships with each customer, both operational and financially.
Plan and promote DSV’s People Plan, to successfully attract the right talent, to allow continuous growth within the team, building capability at all levels, allowing a future growth plan.
Monitoring, on an ongoing basis, the performance of all direct reports, and undertake regular reviews (appraisals) at all levels, in accordance with the Company’s procedures.
Ensure the employee engagement concept is known and delivered successfully.
Ensuring the efficient management of the Site’s financial accounts and the implementation of effective financial control procedures in line with Company guidelines, maintaining effective liaison with the UK Finance Team.
The control of all overhead budgets for the Site including employment, fleet, and other overhead costs to maximise profitability in line with the Site’s business plans.
To steer the sites Continuous Improvement program/s with intention to promote both customer and DSV efficiencies.
To drive new and existing business, in collaboration with Business Development, in line with the company’s strategic objectives and targets.

Requirements

What you’ll need

Three years Assistant General Manager experience
3PL experience within large multi-user environment
Profit and loss finance management including budget & forecasting
Commercial awareness
Excellent written and verbal communication skills
Good understanding of Warehouse processes and procedures
Excellent people management skills
Awareness of Warehouse Management Systems
Passionate about delivering great customer service

Benefits

Comp & perks

Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Cycle Scheme
Employee counselling, for support with physical and mental wellbeing
Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

profit and loss managementbudgetingforecastingwarehouse processeswarehouse management systems

Soft Skills

communication skillspeople managementcustomer servicecommercial awareness