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Customer Service Supervisor
Cookie InformationCustomer Service Supervisor at DSV coordinating customer support services and developing staff. Responsible for enhancing customer satisfaction and improving service agents' productivity.
Posted 6/19/2026full-timeBridgeport • Connecticut • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite
About the role
Key responsibilities & impact- Responsible for the supervision and development of customer service agents
- Handle customer complaints, adhere to client protocol and SOP’s
- Monitor productivity of agents and generates reports
Requirements
What you’ll need- Bachelor’s degree or equivalent strongly preferred
- 0-2 years of related supervisory experience
- Exceptional interpersonal and analytical skills required
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
ATS Keywords
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Soft Skills
interpersonal skillsanalytical skillssupervisory skills