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Field Sales Representative
Cookie InformationSales Representative managing customer accounts and driving revenue growth for DSV in the logistics sector. Focusing on client satisfaction and relationship management in a dynamic environment.
About the role
Key responsibilities & impact- Develop and expand assigned customers based on profitable revenue and volume growth
- Plan and prepare customer visits with a focus on efficiency and cost-effectiveness
- Prepare quotes and customer presentations, conduct necessary follow-up calls, and take responsibility for processing and coordinating tenders/RFPs
- Proactively identify cross-product logistics requirements from customers (cross-selling)
- Forward sales leads to other product areas or cross-product cooperation to comprehensively cover customer requirements
- Ensure customer satisfaction by initiating appropriate measures with the relevant departments
- Analyze relevant sales KPIs and derive measures to retain customers and expand business opportunities (e.g., up-/downtrading, sales leads, etc.) or to win back lost customers
- Ensure documentation of sales activities and potential in the CRM system
- Coordinate requirements and commercial approaches with involved departments (e.g., Road Brokerage management)
- Acquire new customers
Requirements
What you’ll need- Maintain and grow the defined customer portfolio, covering existing and prospective A/B/C customers
- Assess and pursue market potentials in the assigned territory to acquire new customers
- Ensure customer retention by delivering appropriate account management, in particular through customer visits
- Identify customer needs and derive and develop suitable solutions
- Ensure efficiency and cost-effectiveness across the defined customer portfolio
Benefits
Comp & perks- Health: We offer flexible working models by arrangement.
- Development: Use our extensive training offering, online learning programs and individual training to continuously develop your skills.
- Financial benefits: Discover exclusive discounts on products and services from well-known providers through our Corporate Benefits.
- Onboarding: We support you with personal guidance and an interactive online onboarding option so you can successfully start in your new role.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales analysiscustomer relationship managementquote preparationtender processingcross-sellingaccount managementKPI analysiscustomer retention strategiessolution developmentmarket assessment
Soft Skills
customer satisfactioncommunicationcoordinationefficiency focuscost-effectivenessproactive identificationpresentation skillsfollow-uporganizational skillscollaboration