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Customer Service Supervisor, Thursday through Sunday, 2:00 PM to 12:00 AM

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Customer Service Supervisor responsible for managing customer support activities at DSV logistics. Overseeing service agents and handling customer complaints primarily during weekend shifts.

Posted 6/17/2026full-timeBridgeport • Connecticut • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
interpersonal skillsanalytical skillssupervisory skills
Industry Keywords
customer support servicescustomer service agentscustomer complaintsproductivity monitoringreport generation

About the role

Key responsibilities & impact
  • Responsible for coordinating activities of customer support services.
  • Supervise and develop customer service agents.
  • Handle customer complaints and resolve issues.
  • Monitor productivity and generate reports.

Requirements

What you’ll need
  • Bachelor’s degree or equivalent strongly preferred.
  • 0-2 years of related supervisory experience.
  • Exceptional interpersonal and analytical skills required.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements