Senior Manager, Inventory Control, Quality Assurance

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Senior Manager leading inventory control and quality assurance at DSV logistics. Responsible for multi-site inventory accuracy and quality performance in North America.

Posted 6/13/2026full-timeRemote • Kentucky • 🇺🇸 United StatesSenior💰 $113,040 - $141,300 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Lead a team of regionally distributed ICQA managers, leads, and analysts
Build capability and consistency across sites through training, tools, and governance
Partner closely with:
Site Operations Leaders
Engineering & Continuous Improvement teams
Account Management / Customer teams
Own network-wide inventory accuracy performance, including:
Cycle count execution and compliance
Root cause analysis of discrepancies
Shrink and missing inventory reduction programs
Establish standardized inventory control policies, audit routines, research best practices, and escalation processes
Define and monitor storage utilization and capacity health metrics across the network
Partner with operations and engineering to:
Monitor and proactively manage storage health (fullness)
Prevent related congestion, operational inefficiencies, and inventory integrity risks
Develop frameworks for inventory health management, including:
Aging inventory
Obsolescence risk
Location accuracy
Establish and maintain quality management systems (QMS) aligned to customer and operational requirements
Define and govern quality performance standards, including:
Error rates (picking, shipping, receiving)
Customer complaints and defect tracking
Process adherence and audit compliance
Lead development of standard operating procedures (SOPs) and ensure consistent execution across sites
Implement structured quality audits and corrective/preventive action processes (CAPA)
Lead ICQA-driven continuous improvement initiatives across the network
Utilize data to identify systemic issues and prioritize improvements
Deploy Lean / Six Sigma methodologies to improve:
Inventory accuracy
Process reliability
Quality outcomes
Track and report realized improvements and cost avoidance
Ensure alignment between ICQA processes and WMS/LMS systems
Drive enhancements to inventory control and quality reporting tools
Partner with IT and analytics teams to improve visibility and automation

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Logistics, Business, or related field (preferred)
8–10+ years in supply chain, logistics, or operations analytics (3PL experience strongly preferred)
5+ years in inventory control, quality assurance, or operational excellence leadership
Experience managing multi-site distribution networks
Proven track record improving:
Inventory accuracy
Shrink reduction
Operational quality metrics
Ability to lead through influence in a matrixed organization
Strong problem-solving and root cause analysis capability
Executive-level communication and stakeholder management
Process-oriented with a bias for standardization and scalability
Understanding of supply chain KPIs and 3PL cost-to-serve models
Strong knowledge of WMS platforms (Manhattan, Blue Yonder, SAP EWM, etc.)
Experience with inventory control methodologies (cycle counting, root cause analysis, audit frameworks)
Familiarity with quality systems and tools (QMS, CAPA, audit frameworks)
Proficiency in Excel and data analysis (pivot tables, large datasets)
Experience with BI tools (Power BI, Tableau, etc.)
Experience with SQL, data modeling, and data visualization best practices (preferred but not required)
Understanding of storage optimization and warehouse layout principles

Benefits

Comp & perks

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory controlquality assuranceoperational excellenceroot cause analysisdata analysiscycle countingprocess reliabilitystorage optimizationdata modelingdata visualization

Soft Skills

leadershipproblem-solvingexecutive communicationstakeholder managementinfluenceprocess-orientedstandardizationscalabilityanalytical thinkingcollaboration