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Data Analyst EMEIA, Control Tower

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Data Analyst supporting the EMEIA Control Tower with Power BI dashboards, SQL analysis and performance reporting. Responsible for driving data-driven decisions and continuous improvement across air freight operations.

Posted 6/12/2026full-timeDresden • 🇩🇪 GermanyJuniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Develop, maintain and continuously optimize Power BI dashboards and reports to monitor operational and customer-related KPIs
  • Analyze air freight processes across the entire transport lifecycle and identify opportunities for improvement
  • Analyze large datasets from various internal and external systems using SQL and BI tools
  • Produce performance analyses on topics such as on-time performance, transit times, SLA compliance and exceptions
  • Support the EMEIA Control Tower in data-driven decision making and proactive management of critical shipments
  • Perform root-cause analyses to identify operational bottlenecks and recurring issues
  • Prepare and present regular performance reviews for internal stakeholders and international customers
  • Develop customer-specific KPI reports and management dashboards
  • Ensure high data quality and identify and resolve data inconsistencies
  • Work closely with Operations, IT, Business Intelligence, Account Management and international Control Tower teams
  • Support continuous improvement initiatives by providing data-driven recommendations

Requirements

What you’ll need
  • Degree in Business Informatics, Data Analytics, Logistics, Supply Chain Management, Business Administration or a comparable qualification
  • Entry-level to several years of professional experience in Data Analytics, Business Intelligence, Supply Chain Management or Logistics
  • Strong skills in Power BI, including data modeling and dashboard development
  • Experience working with SQL and analyzing large datasets
  • Knowledge of SAP BI, SAP BW, SAP HANA or comparable reporting and data warehouse solutions is an advantage
  • Strong analytical thinking and a structured, solution-oriented working style
  • Ability to present complex data clearly and tailor presentations to different audiences
  • Understanding of logistics processes, ideally in air freight, Control Tower or Supply Chain Management
  • High customer and service orientation and strong communication skills
  • Confident demeanor when interacting with internal and external stakeholders
  • Excellent written and spoken English; additional languages are an advantage
  • Proficient in common MS Office applications, especially Excel and PowerPoint

Benefits

Comp & perks
  • Financial benefits: capital-forming benefits (Vermögenswirksame Leistungen), company pension scheme, employee discounts, DSV employee card with monthly net credit, company bike (Jobrad), anniversary payments
  • Health and mobility: supplementary health insurance (division-dependent), computer work glasses, group accident insurance
  • Onboarding: comprehensive onboarding with an individual induction plan
  • Team: a committed and motivated team, flat organizational structures and an open working atmosphere
  • Variety: a varied range of tasks with significant decision-making freedom at a global player
  • Flexibility: a modern workplace including transparent flexible working hours and the option to work remotely
  • Development: regular training and courses, e-learnings, Next@DSV and other talent-development programs to keep your skills up to date; tailored programs are also available

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Power BISQLdata modelingdashboard developmentdata analysisroot-cause analysisdata quality assuranceperformance analysisKPI reportingdata-driven recommendations
Soft Skills
analytical thinkingstructured working stylepresentation skillscustomer orientationservice orientationcommunication skillsinterpersonal skillssolution-oriented mindsetconfident demeanortailoring presentations