Operations Manager

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Operations Manager leading warehouse operations at DSV in Thrapston. Ensuring compliance and efficiency in logistics processes.

Posted 6/10/2026full-timeThrapston • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead all warehouse operations, including inbound, outbound, and reverse logistics.
Ensure full compliance with Health & Safety and Group Audit standards.
Control operational costs in line with budget and forecasts.
Review weekly operational reports, investigate variances, and drive corrective actions.
Plan resource levels to meet seasonal and volume fluctuations.
Support recruitment and retention of warehouse staff.
Mentor and develop team leaders, providing clear feedback and support.
Ensure strong adherence to WMS processes.
Handle employee relations and disciplinary matters in line with company policy.
Build strong relationships with retail partners and internal stakeholders.
Communicate business priorities clearly to warehouse teams.
Lead continuous improvement initiatives to boost efficiency and performance.
Inspire, manage, and develop warehouse leaders to achieve operational targets.
Set clear KPIs and regularly review performance.
Drive a positive, high‑performance culture through effective communication and leadership.
Implement departmental policies and procedures to ensure safe and efficient operations.

Requirements

What you’ll need

Proven senior management experience within a warehouse or logistics environment.
Strong financial, analytical, and cost‑management skills.
Excellent communication and influencing abilities.
Deep understanding of warehouse processes and WMS systems.
A track record of developing high‑performing teams.
Confident decision‑maker with exceptional attention to detail.
Strong IT skills, especially with spreadsheets, databases, and warehouse systems.

Benefits

Comp & perks

Competitive Salary Package
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

warehouse operationsinbound logisticsoutbound logisticsreverse logisticscost managementWMS processesKPI settingcontinuous improvementanalytical skillsfinancial management

Soft Skills

leadershipcommunicationmentoringteam developmentdecision-makingattention to detailrelationship buildinginfluencingemployee relationsperformance management