Billing Supervisor, Operations

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Billing Supervisor responsible for managing billing operations, ensuring compliance and efficiency in DSV's Atlanta office. Leading a team and resolving billing-related issues.

Posted 6/10/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $69,000 - $81,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

billingaccountingrevenue operationsprocess improvementoperational excellencebilling metricsinvoicingbilling discrepanciesaudit compliancelogistics software

Soft Skills

leadershipteam managementorganizational skillsmultitaskingattention to detailanalytical skillsproblem-solvingcross-functional collaboration

Tools & Technologies

Microsoft OfficeCRM softwareCargowiseTMSWMS

Industry Keywords

logisticssupply chainbilling operationscustomer contractsservice-level requirementsbilling processesinternal policiesaudit requirements

About the role

Key responsibilities & impact

Lead and supervise a team of billing specialists.
Oversee all billing activities for branch operations.
Assigning tasks, provide guidance, and monitor performance to ensure efficient operations.
Ensure accurate, timely invoicing in accordance with customer contracts, tariffs, rate agreements, and service-level requirements.
Review and approve complex or high-value invoices and resolve billing discrepancies.
Partner closely with Operations, Sales, and Finance to ensure alignment between services rendered and billing output.
Establish clear roles, workflows, and accountability across the billing team.
Implement billing processes, controls, and documentation.
Identify opportunities to improve efficiency, accuracy, and cycle time in billing operations.
Ensure compliance with internal policies, audit requirements, and customer-specific billing rules.
Support internal and external audits by providing documentation and explanations as needed.
Develop and monitor key billing metrics (billing timeliness, error rates, disputes, aging).

Requirements

What you’ll need

5+ years of experience in billing, accounting, or revenue operations in logistics or supply chain environments.
2+ years of people management or team leadership experience.
Strong leadership and team management skills
Excellent organizational and multitasking abilities
Strong attention to detail
Ability to manage high-volume, complex billing environments
Process improvement and operational excellence
Cross-functional collaboration
Analytical and problem-solving skills
Fluent in English (oral and written)
Proficient in Microsoft Office and CRM software
Familiarity with logistics-specific software (e.g. Cargowise,TMS, WMS)

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities