Integration Manager, Global Customs

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Integration Manager handling EDI/API implementation for Global Accounts at DSV. Defining and improving integration services while managing technical onboarding from a Customs perspective.

Posted 6/10/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $98,500 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Manage the business part of EDI/API implementation for Global Accounts
Define and improve integration services (EDI and API) to match customer requirements
Manage technical onboarding of Customers into DSV from a Customs perspective
Sign off the proposed Business Requirement Document to initiate integration
Align and execute planning with Operations, Customer, and Customer Integration Office
Create and execute User Acceptance Tests scenarios
Act as the first point of contact for Operations after Business Go Live
Analyze EDI+ and special setups to enhance standard offerings
Educate sales staff to promote API over EDI

Requirements

What you’ll need

Bachelor's degree in business administration, information technology or related field preferred
2+ years of relevant experience
Experience with customer engagement
Project Management capabilities and experience
Fair technical and integration understanding
End-to-end mindset
Understanding of customs is an advantage
Fluency in English required
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Benefits

Comp & perks

medical, prescription, dental, vision, and life insurance
flexible and health spending accounts
short and long-term disability coverage
wellness resources to support your overall well-being
401(k) plan offers company-matching contributions up to 5%
generous paid time off
paid holidays
additional floating holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EDIAPIintegration servicesUser Acceptance Testingbusiness requirement documentationcustomer onboardingproject managementtechnical understanding

Soft Skills

customer engagementcommunicationplanninganalytical skillseducational skillscollaboration