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Customer Service Supervisor
Cookie InformationCustomer Service Supervisor overseeing service agents at DSV. Responsible for ensuring high-quality customer support operations in Lithia Springs, USA.
Posted 6/9/2026full-timeLithia Springs • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite
About the role
Key responsibilities & impact- Responsible for the supervision and development of customer service agents, specialists, and coordinators
- Handle customer complaints, adhere to client protocol and SOP’s
- Monitor productivity of agents and generates reports
- Ensure a safe working environment through consistent practice of safety programs and procedures
Requirements
What you’ll need- Bachelor’s degree or equivalent strongly preferred
- Generally prefer 0-2 years of related supervisory experience
- Exceptional interpersonal and analytical skills required
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
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Soft Skills
interpersonal skillsanalytical skillssupervisory experience