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Branch Manager

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Branch Manager overseeing operations at DSV's Buffalo location, focusing on customer acquisition and team development to drive growth and efficiency.

Posted 6/5/2026full-timeBuffalo • New York • 🇺🇸 United StatesMid-LevelSenior💰 $99,500 - $148,500 per yearWebsite

About the role

Key responsibilities & impact
  • Oversee all aspects of branch operations with a focus on customer acquisition and team development
  • Drive branch growth by acquiring new clients and maintaining relationships with existing ones
  • Ensure excellent customer service by fostering a continuous improvement environment
  • Regularly visit key clients to identify business development opportunities
  • Use financial reports to manage cash flow, improve transportation yield, and control expenses
  • Promote a culture of integrity, transparency, and constructive feedback within the branch

Requirements

What you’ll need
  • Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred
  • At least 5 years of progressive experience in the freight forwarding industry, or 10 years of equivalent work experience is preferred
  • Fluency in English is required
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Benefits

Comp & perks
  • medical, prescription, dental, vision, and life insurance
  • flexible and health spending accounts
  • short and long-term disability coverage
  • wellness resources to support your overall well-being
  • 401(k) plan with company-matching contributions up to 5%
  • paid time off
  • paid holidays
  • additional floating holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial reportingcash flow managementtransportation yield improvementcustomer acquisitionbusiness development
Soft Skills
team developmentcustomer servicecontinuous improvementrelationship managementintegritytransparencyconstructive feedback