Business Support Specialist, Technical Writer

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Technical Writer developing simplified work instructions and collaborating with SMEs at DSV. Responsible for internal audits and supporting quality teams with documentation.

Posted 6/5/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Work with SMEs to create simplified work instructions and playbooks
Organize and update SOPs in SWI templates
Collaborate with site leadership for document updates
Support the quality team with internal audits
Track document update closure for timely implementation

Requirements

What you’ll need

Minimum A.A/A.S or equivalent hands-on experience
Proficient in Microsoft Office & G Suite
In-depth understanding of level 1 and level 2 documentation
Strong organizational skills
Successful communication with a varying audience
Ability to orchestrate multiple projects and prioritize as demand dictates
Experience in technical writing and auditing

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical writingauditinglevel 1 documentationlevel 2 documentation

Soft Skills

organizational skillscommunicationproject orchestrationprioritization

Certifications

A.AA.S