Quality Assurance Manager

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Quality Manager developing and implementing the Quality Management System at DSV global logistics. Leading quality assurance activities in warehouse operations for optimal performance.

Posted 6/5/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and maintain the site QMS documentation such as procedures, work instructions, visuals
Requires making recommendations with regards to procedures, standards to maintain process quality
Support all client related and applicable QMS requirements
Coordinate all requirements related to the 5 Star Site Certification Program
Responsible for managing requirements related to Quality & Training
When applicable, create and maintain HACCP program to support Food Safety Policy and Food Defense Plan
Ensure site is compliant with applicable GMP standards and FDA regulations
Establish and maintain “quality standards” for all critical functions supporting the operation
Train site management and employees on the QMS components and requirements
Lead site teams to respond to client complaints, internal errors with regards to root cause and solutions in support of corrective and preventive action process
Serve as the primary contact for any external or internal audits, with development of any resulting action plans
Assist with coordination of recalls, hold notifications, stop-shipments, etc., in consultation with customer management
Compile and submit assigned daily, weekly, and monthly reports to site and/or supported clients
Develop and monitor key performance indicators and metrics for quality related processes
Conduct and/or participate in all required department quality related meetings
Adhere to all company policies and procedures or other communicated rules and/or regulations
Sponsor the site Training Program including coordinating training documentation
Perform all duties assigned by the site General Manager deemed necessary to achieve client satisfaction

Requirements

What you’ll need

Must have High School diploma or GED
Bachelor’s degree preferred
Preferred 5 years’ experience in a medium to large warehouse in a management capacity
2 years’ experience as a Quality Manager
Knowledge of warehouse operations with basic GMP as necessary
Preferred knowledge of ISO, HACCP, 21CFR, FDA, SQF
Strong computer skills and MS Office Applications are preferred
Quality related certifications preferred
English (reading, writing, verbal) Spanish speaking skills preferred

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

QMS documentationHACCP programGMP standardsISO21CFRFDA regulationsSQFkey performance indicatorsquality metricsroot cause analysis

Soft Skills

communicationleadershiptrainingproblem-solvingcoordinationclient relationsteam managementreportingauditingprocess improvement

Certifications

Quality related certifications