Operational Excellence Manager

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Operational Excellence Manager at DSV ensuring organizational projects and initiatives meet objectives. Focus on the people side of change and enhance performance and engagement.

Posted 5/29/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $96,500 - $120,500 per yearWebsite

About the role

Key responsibilities & impact

Ensure that organizational projects and initiatives meet objectives on time and within budget by focusing on the people side of change.
Prepare, support, and equip employees to adopt and use changes to business processes, systems, technology, roles, and organizational structures.
Coordinate large-scale process and culture change initiatives.
Develop and implement policies and procedures to meet organizational standards.
Facilitate small group sessions and lead large-scale organizational changes.
Measure and analyze the effectiveness of change initiatives and training programs.
Use data and analytics to forecast outcomes and refine strategies.
Troubleshoot operational and system issues, ensuring minimal disruption to business processes.

Requirements

What you’ll need

Bachelor's degree in business administration, human resources, or a related field is preferred.
3 – 5 years of relevant experience.
Solid understanding of change management principles, methodologies, and tools.
Experience with large-scale organizational change efforts.
Exceptional written and verbal communication skills.
Active listening skills and the ability to influence stakeholders at all levels.
Proven ability to build and maintain strong relationships.
Organized and detail-oriented with a focus on planning and strategy.
Strong problem-solving and root-cause identification skills.
Proficiency in analytics, statistics, and spreadsheet tools like Excel.

Benefits

Comp & perks

medical
prescription
dental
vision
life insurance
flexible and health spending accounts
short and long-term disability coverage
wellness resources
generous paid time off
paid holidays
additional floating holidays
401(k) plan with company-matching contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change management principleschange management methodologieschange management toolsdata analysisanalyticsstatisticsExcel

Soft Skills

written communicationverbal communicationactive listeninginfluencing stakeholdersrelationship buildingorganizational skillsdetail-orientedplanningstrategyproblem-solving

Certifications

Bachelor's degree in business administrationBachelor's degree in human resourcesBachelor's degree in related field