Director, High-Velocity Launch Operations

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Director overseeing high-velocity launch operations for North American logistics at DSV. Leading strategy, execution, and continuous evolution of launch offerings.

Posted 5/27/2026full-timeRemote • Colorado, Illinois, Ohio, Texas, Utah • 🇺🇸 United StatesLead💰 $160,783 - $200,979 per yearWebsite

ATS Keywords

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Hard Skills

supply chain managementlogisticsoperations analyticscustomer implementationsfacility startupsproject managementdata modelingdata visualizationadvanced Excelcontract logistics operations

Soft Skills

stakeholder managementexecutive communicationchange managementorganizational influencestrategic thinkingoperational executionability to lead through ambiguityhigh-pressure environment managementcustomer-facing experienceteam leadership

Tools & Technologies

SmartsheetMS ProjectJiraPower BITableauLookerWMS platformsSQLbusiness intelligence toolsproject governance

Industry Keywords

3PLdistribution environmentstartup stabilizationlaunch operationsfinancial performance metricsoperational KPIscustomer SLAsrapid launch executiondeployment methodologiesgovernance models

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Lead the strategy, execution, and continuous evolution of DSV’s North American Contract Logistics (HT2), high velocity launch offering.
Deliver rapidly deployable, scalable launch solutions, supporting new customer implementations, startup facilities, expansions, and major operational transformations across the network.
Oversee both centralized project management functions and field-based launch execution teams, ensuring launches are operationally successful, financially sustainable, and aligned with customer expectations.
Drive results across a highly matrixed environment involving operations, engineering, finance, IT, commercial teams, customers, and external partners.
Build organizational capability in rapid launch execution, project governance, and startup stabilization.
Design, implement, and continuously improve DSV’s high-velocity launch operating model for new customer implementations and facility startups.
Develop scalable launch frameworks, playbooks, governance models, and standardized deployment methodologies in support of rapid deployments.
Partner closely with commercial and solutions engineering teams during pre-sale and implementation phases to ensure operational readiness, financial planning, and execution alignment.
Own launch-related financial performance and sustainability metrics, including EBIT performance, ROIC achievement, Startup expense forecasting & management, and Labor ramp efficiency.
Ensure launches are delivered on-time, within budget, and aligned to operational KPIs and customer SLAs.

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Logistics, Business, or related field (preferred)
10–15+ years in supply chain, logistics, or operations analytics (3PL experience strongly preferred)
5+ years leading large-scale customer implementations, facility startups, or launch operations within a 3PL or distribution environment
Exceptional stakeholder management and executive communication skills
Ability to lead through ambiguity and high-pressure launch environments
Strong change management and organizational influence capability
Strategic thinker with operational execution discipline
Experience in customer-facing roles
Experience with project management platforms (Smartsheet, MS Project, Jira, etc.)
Advanced Excel (modeling, large dataset manipulation) skills
Working experience in Business Intelligence tools (Power BI, Tableau, Looker, etc.)
Strong familiarity with WMS platforms
Experience with SQL, data modeling, and data visualization best practices
Strong understanding of: Contract logistics operations, Distribution startup processes, Customer onboarding and implementation lifecycle management.
Travel Expected 20-40%

Benefits

Comp & perks

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.