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Senior Business Analyst
Cookie InformationSenior Business Analyst analyzing and improving business processes for DSV. Collaborating with business units to optimize operations through automation and digital solutions in Warsaw.
Tech Stack
Tools & technologiesRPASQL
About the role
Key responsibilities & impact- Analyze end-to-end business processes to identify optimization, standardization, automation, or elimination opportunities, supported by data and measurable impact.
- Own automation and digital solution recommendations, including expected benefits, risks, and alternative approaches.
- Elicit, structure, and validate business requirements in close cooperation with Business Process Owners, ensuring development-ready documentation (BRD, user stories, acceptance criteria).
- Act as a trusted advisor to business units by proactively identifying improvement opportunities and guiding stakeholders toward suitable automation, analytics, or AI solutions.
- Evaluate and apply emerging automation, data, and AI technologies to real business problems in alignment with architectural and security standards.
- Serve as the primary bridge between business and development teams, supporting delivery from analysis through UAT and go-live.
- Support post-implementation value tracking and continuous improvement initiatives.
Requirements
What you’ll need- Minimum 3 years of experience in a similar role (Business Analyst, Process Analyst, Automation Analyst or equivalent)
- Experience in analysing and documenting business processes, including creating clear visual process maps (e.g. BPMN, As-Is / To-Be)
- Strong communication skills, with the ability to work effectively with both business stakeholders and technical teams
- Proven ability to gather, structure, and validate business requirements and translate them into clear, development-ready documentation
- Ability to understand business needs and challenge them constructively to propose feasible and valuable solutions
- Bachelor’s or Master’s degree, preferably in IT, logistics, business, or a related field
- Fluent English, both spoken and written (advanced level)
- Optional: Background or hands-on experience in software development or low-code solutions
- Basic understanding of data concepts, such as SQL or working with structured datasets
- Experience with RPA or workflow automation tools
Benefits
Comp & perks- Sharing the costs of sports activities
- Private medical care
- Sharing the costs of foreign language classes
- Sharing the costs of professional training & courses
- Life insurance
- Integration events
- Corporate gym
- Corporate sports team
- Coffee / tea
- Parking space for employees
- Extra social benefits
- Holiday funds
- Christmas gifts
- Employee referral program
- Charity initiatives
- Bicycle parking
- Modern and ergonomic office
- Yoga in the office
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process analysisbusiness requirements documentationprocess mappingBPMNautomationdata analysisAI technologiesSQLRPAworkflow automation
Soft Skills
communicationstakeholder managementproblem-solvingcollaborationcritical thinkingadvisory skillsconstructive challengecontinuous improvementanalytical thinkingdocumentation skills
Certifications
Bachelor's degreeMaster's degree