Dispatcher, Direct Operations - International

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Dispatcher planning international operations efficiently with a focus on quality for DSV in Germany. Optimal collaboration among drivers, customers, and colleagues in the transportation process.

Posted 5/11/2026full-timeLichtenau • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You keep everything moving: Through clever route planning and attention to detail, you ensure that transports run efficiently and smoothly.
You think economically: Numbers are your compass – you optimize capacity utilization, plan capacities and always keep costs and performance under control.
You are the hub: Whether colleagues, customers or drivers – you are the central point of contact and ensure strong, cooperative relationships based on mutual respect.
You bring quality to the road: You ensure that processes, standards and legal requirements are followed reliably and in a structured way.
You help shape developments: From onboarding new partners to analyzing the fleet – you actively contribute and bring fresh ideas into daily operations.

Requirements

What you’ll need

Vocational training in freight forwarding/logistics or equivalent
Knowledge of statutory social regulations (driving / rest / shift times)
Confident use of MS Office products
Analytical thinking as well as an entrepreneurial mindset and approach
Customer-oriented working style as well as ability to work independently and with economic awareness
Flexibility, commitment, assertiveness and team spirit

Benefits

Comp & perks

Financial benefits: Capital-forming payments (Vermögenswirksame Leistungen), company pension scheme, employee discounts, DSV employee card with monthly net credit, company bike (JobRad), anniversary/long-service payments
Health and mobility: Supplementary health insurance (division-dependent), prescription screen-work glasses, group accident insurance
Onboarding: Comprehensive induction with an individual onboarding plan
Team: A great, committed and motivated team, flat organizational structures and an open working atmosphere
Variety: A varied set of tasks with significant decision-making scope at a global player
Flexibility: A modern workplace including transparent flextime arrangements and the option for mobile/home working
Development: Regular training and further education, e-learning and Talents@DSV are just some of the employee development programs to keep your skills up to date. Tailored programs are also available.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

freight forwardinglogisticscapacity optimizationroute planninganalytical thinkingeconomic awareness

Soft Skills

customer-orientedindependent workingflexibilitycommitmentassertivenessteam spiritcooperative relationshipsattention to detail

Certifications

vocational training in freight forwarding/logistics