Manager, CoE Americas, GCM

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Manager Center of Excellence providing critical support to customer and internal operations teams with a focus on strategic direction and program management. Located in USA - Phoenix with some travel expectations.

Posted 5/8/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Provides critical support to the Global, Regional and Local Customer, Data Center, and Internal Account/Operations Team
Responsible for being the liaison/direct link to the customer in shaping the strategic direction of the CoE program landscape to deliver standards and harmonization through effective program management and continuous improvement.

Requirements

What you’ll need

7+ years’ experience in operational roles in the contract logistics industry, incl. P&L accountability
Demonstratable E2E experience across sales, strategy, consulting, and supply chain
Business degree required. Master’s degree preferred.
Fluent in English. Additional language skills are highly beneficial

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L accountabilityE2E experiencesalesstrategyconsultingsupply chain

Soft Skills

program managementcontinuous improvementcommunicationliaison

Certifications

business degreemaster’s degree