Customer Service Agent

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Customer Service Agent responsible for exceptional service to clients in the logistics sector. Managing orders, documentation, and maintaining client relationships in a dynamic environment.

Posted 5/6/2026full-timeIndependence • Ohio • 🇺🇸 United StatesJunior💰 $24 per hourWebsite

About the role

Key responsibilities & impact

Responsible for building rapport and trust with Clients by delivering exceptional service.
Process and input all customer orders.
Run stock reports to check for product availability.
Ensure the accuracy of all receiving and shipping documents.
Operate the computer terminal in a proficient manner.

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED).
1 year experience in Customer Service-related capacity.
Intermediate computer skills
Proficient with MS Office Applications
Must be fluent in English (reading, writing, verbal).

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working hours
Remote work options

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

intermediate computer skillsMS Office Applications

Soft Skills

customer servicebuilding rapporttrustexceptional service

Certifications

high school diplomaGED