Key Account Manager

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Operational Key Account Manager at DSV responsible for client relationships and operational management in logistics. Collaborating with internal teams to ensure client satisfaction and service delivery.

Posted 5/6/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $66,000 - $99,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and grow key accounts
Act as primary contact for key accounts
Identify and build relationships at all levels of the customer's organization
Collaborate with internal teams to provide exceptional service
Oversee day-to-day operational activities
Monitor and analyze customer performance according to committed volumes
Facilitate contract and rate negotiations
Develop account plans and deploy bespoke logistics solutions

Requirements

What you’ll need

Bachelor's degree in business, logistics, supply chain management, or a related field
5+ years of experience in key account management in the transportation and logistics industry
Experience with supply chain management, transportation, warehousing, and distribution
Strong communication and interpersonal skills
Excellent problem-solving and decision-making skills
Ability to work independently and as part of a team
Strong organizational and time management skills
Knowledge of transportation and logistics industry trends and best practices
Proficient in Microsoft Office Suite and other relevant software

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

key account managementsupply chain managementtransportationwarehousingdistributionlogistics solutionscontract negotiationcustomer performance analysisaccount planning

Soft Skills

communicationinterpersonal skillsproblem-solvingdecision-makingorganizational skillstime managementindependenceteam collaboration

Certifications

Bachelor's degree