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Senior Account Analyst, Air & Sea
Cookie InformationSenior Account Analyst preparing customer quotations for Air & Sea freight services in a dynamic global logistics company. Supporting sales initiatives and maintaining customer engagement.
About the role
Key responsibilities & impact- Prepare accurate, competitive, and timely customer quotations for Air & Sea freight services in coordination with operations and pricing teams
- Conduct telemarketing activities to support sales initiatives, follow up on leads, promote services, and maintain strong customer engagement
- Manage and analyze customer account data to identify trends, performance gaps, and revenue opportunities
- Support Account Managers and Sales Teams with commercial analysis, cost breakdowns, and rate comparisons
- Maintain and update customer records, pricing files, and quotation trackers
- Develop and deliver reports, summaries, and presentations using Microsoft Excel and PowerPoint for internal and external stakeholders
- Ensure compliance with company pricing guidelines, service standards, and commercial policies
- Act as a liaison between customers, sales, and operations to ensure smooth execution of agreed services
- Continuously improve processes related to quoting, reporting, and customer communication
Requirements
What you’ll need- Bachelor’s degree in Business, Logistics, Supply Chain, Finance, or a related field
- Minimum 1-3 years of experience in account analysis, sales support, or commercial roles within freight forwarding or logistics
- Experience in Air & Sea freight operations or commercial pricing is strongly preferred
- Strong analytical and numerical skills with high attention to detail
- Excellent Microsoft Office skills, particularly Excel (advanced formulas, pivot tables) and PowerPoint
Benefits
Comp & perks- Health insurance
- Flexible working hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account analysissales supportcommercial analysiscost breakdownsrate comparisonsdata analysisquotation preparationreportingcustomer engagementpricing analysis
Soft Skills
analytical skillsnumerical skillsattention to detailcommunicationcustomer serviceteam collaborationprocess improvementpresentation skillsproblem-solvingorganizational skills