Senior Application Support Specialist – Enterprise Platform Operations

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Application Support Specialist engaging with users to resolve issues for cloud-native in-house applications. Working within a global support organization for advanced digital products.

Posted 5/4/2026full-timeParanaque • 🇵🇭 PhilippinesSeniorWebsite

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

engage with application end users to analyze and document issues
work with DevOps, SREs, Test Engineers, and Development teams to implement solutions
advance monitoring framework and ensure 24/7 support availability
collaborate with IT and business teams

Requirements

What you’ll need

four or more years of experience within application or technical support
relevant bachelor's degree or equivalent experience
foundational knowledge of microservice architecture
knowledge of ITSM tools and Atlassian products
familiarity with a programming or scripting language

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

microservice architectureprogramming languagescripting language

Soft Skills

collaborationproblem analysisdocumentation

Certifications

bachelor's degree