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Global Account Director
Cookie InformationGlobal Account Director managing large Automotive OEM account in transportation and logistics. Responsible for driving revenue growth, developing account strategies, and ensuring customer satisfaction.
About the role
Key responsibilities & impact- Develop and execute account strategies to achieve revenue and profitability targets
- Build and maintain strong relationships with key stakeholders at assigned global accounts
- Identify opportunities to expand services and increase revenue within assigned accounts
- Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
- Prepare and present business reviews and performance reports to clients and DSV management
- Lead and develop a team of account managers to achieve individual and team objectives
- Conduct regular account planning and review meetings with the team
- Ensure customer satisfaction through effective communication, responsiveness, and issue resolution
Requirements
What you’ll need- Bachelor's degree in business, logistics, or a related field is required
- Master's degree in business or a related field is preferred
- Minimum of 10 years of experience in sales or account management in the transportation and logistics industry
- Experience managing global accounts and developing account strategies is required
- Prior experience leading and managing teams is preferred
- Knowledge of and experience in the Automotive industry is preferred.
- Fluency in English is required
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required
- Experience with CRM software (e.g. Salesforce) is preferred
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsales strategiesrevenue generationcustomer issue resolutionbusiness reviewsperformance reportingteam leadershipaccount planning
Soft Skills
relationship buildingcommunicationresponsivenesscustomer satisfactioncollaboration
Certifications
Bachelor's degreeMaster's degree