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Claims & Insurance Manager

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Claims and Insurance Manager managing claims and insurance policies for freight forwarding and logistics at DSV. Ensuring compliance and minimizing risks through effective contract management.

Posted 4/30/2026full-timeBangkok • 🇹🇭 ThailandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Direct in-charge for handling claims related to deviations or dispute
  • This includes reviewing claims, negotiating settlements, and ensuring that claims are processed efficiently
  • Managing the insurance policies related to the projects or contracts
  • This includes maintaining and updating insurance coverage, ensuring compliance with the insurance requirements in contracts, and managing claims with insurance companies when necessary
  • Assesses potential risks associated with the scope of work and contracts
  • Minimize risks through effective contract management and insurance coverage
  • Ensuring that all parties involved in a project or contract are in compliance with the agreed-upon terms and conditions, including requirements, is a critical aspect of the role
  • Maintaining detailed records of all aspects related to scope of work, claims, and insurance is essential
  • This includes documenting claim details, insurance policies, and contract compliance
  • Effective communication
  • Liaise with managers, contractors, insurance providers, and legal teams to resolve disputes and address issues related to scope, claims, and insurance
  • Understanding of contract law, insurance regulations, and relevant legal aspects
  • This knowledge is required to make informed decisions and resolve disputes effectively
  • Managing the costs associated with claims and insurance
  • This includes budgeting for insurance premiums and allocating fund for potential claims
  • Identifying opportunities for process improvement
  • This can include streamlining claims processes, reducing risk, and optimizing insurance coverage
  • Provide insurance knowledge to relevant parties, Finance, Admin, Sales, Operations, etc.

Requirements

What you’ll need
  • Thai nationality is required
  • Full proficiency in both Thai and English, written and spoken
  • Bachelor’s degree or higher in a relevant field
  • A minimum of three (3) years of professional experience in freight forwarding, contract logistics, customs services, and freight insurance
  • Strong computer literacy and proficiency in standard business applications

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims managementcontract managementinsurance coveragerisk assessmentbudgetingprocess improvementfreight forwardingcustoms servicesfreight insurancecontract law
Soft Skills
effective communicationnegotiationproblem-solvinginterpersonal skillsorganizational skills