FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Agent – 2nd Shift
Cookie InformationCustomer Service Agent providing logistical support at DSV managing client orders and ensuring customer satisfaction through accurate data entry.
About the role
Key responsibilities & impact- process and input all customer orders
- run and print shipments from WMS
- generate all related paperwork and necessary information for customer work orders
- maintain a good working relationship with customers
- assure that receiving counts match packing lists and purchase orders
- prepare reports concerning customer service as required by supervisors
- oversee all paperwork associated with orders
Requirements
What you’ll need- high school diploma or general education degree (GED)
- 1 year experience in Customer Service-related capacity
- intermediate computer skills
- proficient with MS Office Applications
- English (reading, writing, verbal)
- business writing proficiency
- intermediate level mathematical skills
- strong attention to detail
- ability to perform duties with minimal supervision or guidance
- ability to multi-task
Benefits
Comp & perks- medical
- prescription
- dental
- vision
- life insurance
- flexible spending accounts (FSAs)
- health savings accounts (HSAs) (for eligible plans)
- short- and long-term disability coverage
- wellness resources
- Employee Assistance Program (EAP) services
- paid time off programs
- paid company holidays
- participation in the DSV 401(k) plan with company matching contributions of up to 5%
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer order processingshipment managementreport generationmathematical skillsbusiness writing
Soft Skills
attention to detailability to multi-taskability to work independentlycustomer relationship management
Certifications
high school diplomaGED