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Manager, Operations

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Manager, Operations overseeing logistics processes at DSV in Peine. Responsible for high customer satisfaction and project management.

Posted 4/27/2026full-timePeine • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Responsibility for operational warehouse processes and the further development of projects
  • Provide technical and disciplinary leadership for the operations management team
  • Monitor and ensure compliance with legal and regulatory requirements
  • Responsible for ensuring high customer satisfaction
  • KPI-driven planning
  • Develop, support and monitor process-level projects
  • Optimize workflows within the area of responsibility
  • Monitor and implement measures to improve quality, occupational safety and productivity
  • Customer communication
  • Implement new projects as required and take on project management

Requirements

What you’ll need
  • Completed vocational training in logistics or a degree in business/logistics
  • Relevant experience in logistics and in leading staff
  • Excellent knowledge of MS Office and warehouse management systems
  • Strong process understanding and numerical/analytical aptitude
  • Independent, responsible and structured working style
  • Motivated, team player with a high level of commitment
  • Awareness of safety and quality
  • Strong communicator with an open personality who is comfortable making decisions

Benefits

Comp & perks
  • Employee savings contributions (Vermögenswirksame Leistungen)
  • Occupational pension plan
  • Employee discounts
  • DSV employee card with a monthly net allowance
  • JobRad (company bike leasing)
  • Service anniversary bonuses
  • Supplementary health insurance (dependent on division)
  • Computer screen glasses
  • Group accident insurance
  • Comprehensive onboarding with an individual induction plan
  • A great, committed and motivated team
  • Flat organizational structures
  • An open working atmosphere
  • A varied range of tasks with broad decision-making authority
  • Regular further training and courses
  • E-learning
  • Personnel development programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticsproject managementKPI-driven planningprocess optimizationnumerical aptitudeanalytical aptitude
Soft Skills
leadershipcustomer communicationindependent workingstructured working styleteam playercommitmentdecision makingstrong communication
Certifications
vocational training in logisticsdegree in business/logistics