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Billing Specialist – Detention & Demurrage
Cookie InformationBilling Specialist responsible for accurate and timely billing of Detention and Demurrage Charges within DSV. Validating invoices and ensuring compliance with procedures and customer needs.
Posted 4/22/2026full-timeIselin • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $31 per hourWebsite
About the role
Key responsibilities & impact- Responsible for billing Detention and Demurrage Charges accurately and timely
- Review and validate incoming detention and demurrage invoices from Ocean carriers to ensure they are FMC compliant
- Dispute any invalid invoices and see through the dispute process for recovery
- Post valid invoices for demurrage and detention into SAP web cost for payment
- Review Detention and Demurrage daily container reports to audit all containers being empty returned to terminal
- Calculate customer Demurrage and Detention per customer NRA for containers attracting these charges
- Review all internal shipment data to ensure that timeline information is accurate and validated against carrier websites
- Prepare customer outgoing Detention and Demurrage invoices in compliance with internal DSV SOP
- Notify the forwarder of demurrage and detention charges that are being billed to their customer on their files
- Escalate to the manager missing demurrage and detention rates on the customer NRA
- Escalate all non-recoverable detention and demurrage charges to the relevant branch and ocean manager
- Review customer disputes raised and ensure completion of dispute process
- Any other accounting and operational functions assigned by the manager.
Requirements
What you’ll need- 4 – 6 years or more of relevant work experience required
- Experience in understanding ocean freight carrier payables process preferred
- Cargo wise billing experience preferred
- Ability to work with minimal supervision
- Detail oriented, organized, and able to effectively manage multiple priorities
- Effective interpersonal skills and ability to communicate both orally and in writing
- Must be able to communicate in a professional manner as the job will require day to day correspondence with many internal or external clients
- Intermediate skills in Microsoft Outlook, Word and Excel
- Must be able to read, write, and speak English and the local country language.
Benefits
Comp & perks- medical
- prescription
- dental
- vision
- life insurance
- flexible and health spending accounts
- short and long-term disability coverage
- wellness resources
- 401(k) plan with company-matching contributions up to 5%
- generous paid time off
- paid holidays
- additional floating holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billinginvoice validationdispute resolutionSAPdata auditingdemurrage calculationshipment data reviewcomplianceaccounting functionsoperational functions
Soft Skills
detail orientedorganizedtime managementinterpersonal skillsoral communicationwritten communicationprofessional communicationability to work independentlyability to manage multiple priorities