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Billing Specialist – Detention & Demurrage

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Billing Specialist responsible for accurate and timely billing of Detention and Demurrage Charges within DSV. Validating invoices and ensuring compliance with procedures and customer needs.

Posted 4/22/2026full-timeIselin • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $31 per hourWebsite

About the role

Key responsibilities & impact
  • Responsible for billing Detention and Demurrage Charges accurately and timely
  • Review and validate incoming detention and demurrage invoices from Ocean carriers to ensure they are FMC compliant
  • Dispute any invalid invoices and see through the dispute process for recovery
  • Post valid invoices for demurrage and detention into SAP web cost for payment
  • Review Detention and Demurrage daily container reports to audit all containers being empty returned to terminal
  • Calculate customer Demurrage and Detention per customer NRA for containers attracting these charges
  • Review all internal shipment data to ensure that timeline information is accurate and validated against carrier websites
  • Prepare customer outgoing Detention and Demurrage invoices in compliance with internal DSV SOP
  • Notify the forwarder of demurrage and detention charges that are being billed to their customer on their files
  • Escalate to the manager missing demurrage and detention rates on the customer NRA
  • Escalate all non-recoverable detention and demurrage charges to the relevant branch and ocean manager
  • Review customer disputes raised and ensure completion of dispute process
  • Any other accounting and operational functions assigned by the manager.

Requirements

What you’ll need
  • 4 – 6 years or more of relevant work experience required
  • Experience in understanding ocean freight carrier payables process preferred
  • Cargo wise billing experience preferred
  • Ability to work with minimal supervision
  • Detail oriented, organized, and able to effectively manage multiple priorities
  • Effective interpersonal skills and ability to communicate both orally and in writing
  • Must be able to communicate in a professional manner as the job will require day to day correspondence with many internal or external clients
  • Intermediate skills in Microsoft Outlook, Word and Excel
  • Must be able to read, write, and speak English and the local country language.

Benefits

Comp & perks
  • medical
  • prescription
  • dental
  • vision
  • life insurance
  • flexible and health spending accounts
  • short and long-term disability coverage
  • wellness resources
  • 401(k) plan with company-matching contributions up to 5%
  • generous paid time off
  • paid holidays
  • additional floating holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billinginvoice validationdispute resolutionSAPdata auditingdemurrage calculationshipment data reviewcomplianceaccounting functionsoperational functions
Soft Skills
detail orientedorganizedtime managementinterpersonal skillsoral communicationwritten communicationprofessional communicationability to work independentlyability to manage multiple priorities