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Customer Service Agent – FTZ Administration
Cookie Information. Manage client inquiries and ensure quality response in a timely fashion .
Posted 4/21/2026full-timeEl Paso • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $14 - $19 per hourWebsite
About the role
Key responsibilities & impact- Manage client inquiries and ensure quality response in a timely fashion
- Coordinate with the client, internal teams and external partners
- Resolve issues raised by the customer quickly and efficiently
- Document cost avoidance and savings attained
- Communicate with customs officials, brokers, and other stakeholders
Requirements
What you’ll need- High School diploma
- 2 years’ experience in a logistics, customer service or related field
- Proficient typing and PC skills required
- Proficient with all Microsoft Office computer applications
- English (reading, writing, verbal) fluency
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
typingPC skillsMicrosoft Office
Soft Skills
communicationproblem-solvingcustomer servicecoordinationtimeliness
Certifications
High School diploma