Business Analyst

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Business Analyst tasked with enhancing resource utilization and customer satisfaction at global logistics leader DSV in Australia. Engaging with clients and analyzing systems for better operational efficiency.

Posted 4/20/2026full-timeStrathfield South • 🇦🇺 AustraliaMid-LevelSenior💰 A$89,000 - A$95,000 per yearWebsite

About the role

Key responsibilities & impact

Assist in the development of objectives, strategies, and plans that are aligned with the organization's goals.
Encourage the implementation of strategies to achieve customer satisfaction and optimize resource utilization.
Engage with clients to discuss business and organizational shortcomings.
Maintain effective communication with clients to understand their specific needs and concerns.
Analyze and evaluate current systems and structures within the organization.
Assess the effectiveness and efficiency of existing processes.
Discuss current systems with staff at all levels of the organization.
Observe and document processes and systems to identify areas for improvement.
Elicit and translate business, financial, and operational requirements into analytical system specifications, including data inputs, calculation logic, and validation rules.
Define system behaviours to support labour productivity monitoring, cost allocation, and performance reporting.
Prepare and recommend proposals to revise methods and procedures, alter workflows, redefine job functions, and resolve organizational problems.
Configure logic, validation, and system parameters to ensure accurate performance metrics.

Requirements

What you’ll need

Bachelor's degree in Business, Management, or a related field (Master's degree preferred)
5 years proven experience as a Business Analyst within logistics role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in data analysis and use of relevant software tools.
Knowledge of business process improvement methodologies.
Attention to detail and a commitment to quality.

Benefits

Comp & perks

Health insurance
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisbusiness process improvementanalytical system specificationscost allocationperformance reportingworkflow alterationprocess documentationsystem configurationvalidation ruleslabour productivity monitoring

Soft Skills

analytical skillsproblem-solving skillscommunication abilitiesinterpersonal abilitiesattention to detailcommitment to quality

Certifications

Bachelor's degree in BusinessBachelor's degree in ManagementMaster's degree in Business (preferred)