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Business Support Specialist
Cookie InformationSupervising warehouse team at DSV, a logistics leader. Ensuring program efficiency and integrity in operations.
About the role
Key responsibilities & impact- Supervise a team of warehouse staff
- Ensure the Program meets expectation, including delivery timeline, inventory integrity, records and documentation retention
- Operate the program in a cost-effective manner whilst meeting all requirements
- Control and manage material usage, purchases, headcount and overtime
- Customer complaint management
- Uphold inventory integrity
- Obtain feedback from program staff and customers for process evaluation and continuous improvement
- Documentation of work instructions
- Conduct On-Job-Training (OJT)
- Ensure staff compliance to all established processes and accuracy in data processing
- Timely delivery of accurate reports and information to the Program Manager
Requirements
What you’ll need- Supervise a team of warehouse staff
- Ensure the Program meets expectation, including delivery timeline, inventory integrity, records and documentation retention
- Operate the program in a cost-effective manner whilst meeting all requirements
- Control and manage material usage, purchases, headcount and overtime
- Customer complaint management
- Uphold inventory integrity
- Obtain feedback from program staff and customers for process evaluation and continuous improvement
- Documentation of work instructions
- Conduct On-Job-Training (OJT)
- Ensure staff compliance to all established processes and accuracy in data processing
- Timely delivery of accurate reports and information to the Program Manager
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementdata processingcost managementreportingmaterial usage controldocumentation retentioncustomer complaint managementprocess evaluationOn-Job-Training (OJT)staff supervision
Soft Skills
team leadershipcommunicationproblem-solvingfeedback collectioncontinuous improvementorganizational skillscompliance adherenceaccuracycustomer servicetraining