Manager, Operations, Road Logistics

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. Manage staff, clients, and branch deliverables, ensuring alignment with the organisation’s objectives.

Posted 4/20/2026full-timeKempton Park • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage staff, clients, and branch deliverables, ensuring alignment with the organisation’s objectives.
Drive the achievement of organisational objectives through effective communication, performance measurement, and staff motivation.
Collaborate with shared services to ensure continuous cooperation and alignment.
Deliver on client commitments in line with local, national, and global strategies.
Manage costs and productivity to ensure operational efficiency and effectiveness. (Labour cost & Vehicle utilization).
Ensure compliance with internal and external controls, as well as KPIs at both global and local levels.
Deliver on budget commitments and ensure financial targets are met.
Identify business risks and opportunities that may impact performance and shareholder commitments.
Manage employee performance and development to sustain business growth.
Ensure adherence to deadlines and operational schedules.
Oversee resource management and risk control.
Engage with customers at all levels, both in person and telephonically.

Requirements

What you’ll need

Strong operational, HR, and IR (Industrial Relations) Skills.
Minimum 5 years’ experience in logistics or courier environment.
Minimum 5 years’ experience in business and/or operational management.
Experience in retail logistics and distribution environment.
Excellent administrative skills.
Strong leadership and interpersonal skills.
In-depth knowledge of the LRA and BCEA with practical IR experience.
Computer proficiency.
Experience in quality improvement methodologies (e.g., Six Sigma, Lean, TQM).
Minimum 5 years in material planning and logistics.
Project management skills.
Financial acumen.
Retail.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational managementHR skillsIR skillslogistics managementbusiness managementquality improvement methodologiesmaterial planningproject managementfinancial acumenadministrative skills

Soft Skills

leadershipinterpersonal skillscommunicationstaff motivationperformance measurementresource managementrisk controlcustomer engagementteam collaborationdeadline adherence