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Manager, Operations, Road Logistics
Cookie InformationManager overseeing operations at DSV focusing on logistics and staff management. Ensures alignment with corporate objectives and client commitments.
About the role
Key responsibilities & impact- Manage staff, clients, and branch deliverables, ensuring alignment with the organisation’s objectives.
- Drive the achievement of organisational objectives through effective communication, performance measurement, and staff motivation.
- Collaborate with shared services to ensure continuous cooperation and alignment.
- Deliver on client commitments in line with local, national, and global strategies.
- Manage costs and productivity to ensure operational efficiency and effectiveness. (Labour cost & Vehicle utilization).
- Ensure compliance with internal and external controls, as well as KPIs at both global and local levels.
- Deliver on budget commitments and ensure financial targets are met.
- Identify business risks and opportunities that may impact performance and shareholder commitments.
- Manage employee performance and development to sustain business growth.
- Ensure adherence to deadlines and operational schedules.
- Oversee resource management and risk control.
- Engage with customers at all levels, both in person and telephonically.
Requirements
What you’ll need- Strong operational, HR, and IR (Industrial Relations) Skills.
- Minimum 5 years’ experience in logistics or courier environment.
- Minimum 5 years’ experience in business and/or operational management.
- Experience in retail logistics and distribution environment.
- Excellent administrative skills.
- Strong leadership and interpersonal skills.
- In-depth knowledge of the LRA and BCEA with practical IR experience.
- Computer proficiency.
- Experience in quality improvement methodologies (e.g., Six Sigma, Lean, TQM).
- Minimum 5 years in material planning and logistics.
- Project management skills.
- Financial acumen.
- Retail.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational managementHR skillsIR skillslogistics managementbusiness managementquality improvement methodologiesmaterial planningproject managementfinancial acumenadministrative skills
Soft Skills
leadershipinterpersonal skillscommunicationstaff motivationperformance measurementresource managementrisk controlcustomer engagementteam collaborationdeadline adherence