Quality Assurance Manager
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full-time
Posted on:
Location Type: Office
Location: Lancaster • Texas • United States
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About the role
- Develop and maintain the site QMS documentation such as procedures, work instructions, visuals.
- Requires making recommendations with regards to procedures, standards to maintain process quality.
- Support all client related and applicable QMS requirements.
- Coordinate all requirements related to the 5 Star Site Certification Program.
- Responsible for managing requirements related to Quality & Training.
- Create and maintain HACCP program to support Food Safety Policy and Food Defense Plan.
- Ensure site is compliant with applicable GMP standards and FDA regulations.
- Establish and maintain “quality standards” for all critical functions supporting the operation.
- Train site management and employees on the QMS components and requirements.
- Lead site teams to respond to client complaints, internal errors with regards to root cause and solutions in support of corrective and preventive action process.
- Serve as the primary contact for any external or internal audits; with development of any resulting action plans.
- Assist with coordination of recalls, hold notifications, stop-shipments, etc., in consultation with customer management.
- Compile and submit assigned daily, weekly and monthly reports to site and/or supported clients.
- Develop and monitor key performance indicators and metrics for quality related processes.
- Conduct and/or participate in all required department quality related meetings.
- Adhere to all company policies and procedures or other communicated rules and/or regulations.
- Sponsor the site Training Program including coordinating training documentation.
- Perform all duties assigned by the site General Manager deemed necessary to achieve client satisfaction.
Requirements
- Must have High School diploma or GED.
- Bachelor's degree preferred.
- Preferred 5 years experience in a medium to large warehouse in a management capacity.
- 2 years experience as a Quality Manager.
- Knowledge of warehouse operations with basic GMP as necessary.
- Preferred knowledge of ISO, HACCP, 21CFR, FDA, SQF.
- Strong computer skills and MS Office Applications are preferred.
- Quality related certifications preferred.
- English (reading, writing, verbal) required.
- Spanish speaking skills preferred.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
QMS documentationHACCP programGMP standardsISO21CFRFDA regulationsSQFkey performance indicatorsquality managementroot cause analysis
Soft Skills
communicationleadershiptrainingproblem-solvingcoordinationclient relationsteam managementreportingauditingprocess improvement
Certifications
Quality related certificationsHACCP certificationISO certificationGMP certificationSQF certificationFDA compliance trainingroot cause analysis certificationlead auditor certificationtraining program certificationfood safety certification