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Quality Assurance Manager
Cookie InformationQuality Assurance Manager responsible for developing quality management system for warehouse at DSV. Ensures compliance with applicable standards and trains staff on quality processes.
About the role
Key responsibilities & impact- Develop and maintain the site QMS documentation such as procedures, work instructions, visuals.
- Requires making recommendations with regards to procedures, standards to maintain process quality.
- Support all client related and applicable QMS requirements.
- Coordinate all requirements related to the 5 Star Site Certification Program.
- Responsible for managing requirements related to Quality & Training.
- Create and maintain HACCP program to support Food Safety Policy and Food Defense Plan.
- Ensure site is compliant with applicable GMP standards and FDA regulations.
- Establish and maintain “quality standards” for all critical functions supporting the operation.
- Train site management and employees on the QMS components and requirements.
- Lead site teams to respond to client complaints, internal errors with regards to root cause and solutions in support of corrective and preventive action process.
- Serve as the primary contact for any external or internal audits; with development of any resulting action plans.
- Assist with coordination of recalls, hold notifications, stop-shipments, etc., in consultation with customer management.
- Compile and submit assigned daily, weekly and monthly reports to site and/or supported clients.
- Develop and monitor key performance indicators and metrics for quality related processes.
- Conduct and/or participate in all required department quality related meetings.
- Adhere to all company policies and procedures or other communicated rules and/or regulations.
- Sponsor the site Training Program including coordinating training documentation.
- Perform all duties assigned by the site General Manager deemed necessary to achieve client satisfaction.
Requirements
What you’ll need- Must have High School diploma or GED.
- Bachelor's degree preferred.
- Preferred 5 years experience in a medium to large warehouse in a management capacity.
- 2 years experience as a Quality Manager.
- Knowledge of warehouse operations with basic GMP as necessary.
- Preferred knowledge of ISO, HACCP, 21CFR, FDA, SQF.
- Strong computer skills and MS Office Applications are preferred.
- Quality related certifications preferred.
- English (reading, writing, verbal) required.
- Spanish speaking skills preferred.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
QMS documentationHACCP programGMP standardsISO21CFRFDA regulationsSQFkey performance indicatorsquality managementroot cause analysis
Soft Skills
communicationleadershiptrainingproblem-solvingcoordinationclient relationsteam managementreportingauditingprocess improvement
Certifications
Quality related certificationsHACCP certificationISO certificationGMP certificationSQF certificationFDA compliance trainingroot cause analysis certificationlead auditor certificationtraining program certificationfood safety certification