Air Import Manager

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Air Import Manager overseeing air importation processes and team collaboration for a global logistics leader. Ensuring compliance, efficiency, and strong client relationships.

Posted 4/17/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $78,000 - $98,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and oversee the importation of goods by Air, including carrier selection, booking, and transportation.
Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery.
Develop and maintain relationships with customers, vendors, and third-party service providers to optimize cargo delivery.
Address and resolve customer inquiries promptly to maintain satisfaction and trust.
Ensure compliance with all relevant regulations, including customs regulations and trade laws.
Stay updated on changes in air freight regulations and import controls.
Develop and implement policies and procedures to improve efficiency and service quality.
Identify and execute process improvements to reduce costs and enhance customer satisfaction.
Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
Analyze performance data to identify trends and opportunities for improvement.
Supervise a team of air import coordinators and support staff.

Requirements

What you’ll need

Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
5 years of experience in freight forwarding, logistics, or a related field is preferred.
Prior experience in air imports and supervisory roles is highly desirable.
Familiarity with air freight regulations, customs requirements, and export controls.
Knowledge of shipping routes and schedules.
Fluency in English is required.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

freight forwardingair importslogistics managementprocess improvementperformance analysiscustoms compliancecost reductionservice quality enhancementcargo delivery optimizationteam supervision

Soft Skills

customer relationship managementproblem solvingcommunicationcollaborationleadershiporganizational skillsadaptabilityattention to detailtime managementanalytical thinking