Air Import Manager
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full-time
Posted on:
Location Type: Office
Location: Atlanta • United States
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Salary
💰 $78,000 - $98,000 per year
About the role
- Manage and oversee the importation of goods by Air, including carrier selection, booking, and transportation.
- Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery.
- Develop and maintain relationships with customers, vendors, and third-party service providers to optimize cargo delivery.
- Address and resolve customer inquiries promptly to maintain satisfaction and trust.
- Ensure compliance with all relevant regulations, including customs regulations and trade laws.
- Stay updated on changes in air freight regulations and import controls.
- Develop and implement policies and procedures to improve efficiency and service quality.
- Identify and execute process improvements to reduce costs and enhance customer satisfaction.
- Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
- Analyze performance data to identify trends and opportunities for improvement.
- Supervise a team of air import coordinators and support staff.
Requirements
- Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
- 5 years of experience in freight forwarding, logistics, or a related field is preferred.
- Prior experience in air imports and supervisory roles is highly desirable.
- Familiarity with air freight regulations, customs requirements, and export controls.
- Knowledge of shipping routes and schedules.
- Fluency in English is required.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
freight forwardingair importslogistics managementprocess improvementperformance analysiscustoms compliancecost reductionservice quality enhancementcargo delivery optimizationteam supervision
Soft Skills
customer relationship managementproblem solvingcommunicationcollaborationleadershiporganizational skillsadaptabilityattention to detailtime managementanalytical thinking