Business Support Specialist

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Junior Business Support Specialist at DSV providing application support and user assistance. Focused on basic application functions and assisting with ERP systems and operational tools.

Posted 4/17/2026full-timeMesa • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $1,850 - $3,650 per monthWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Provide first-level application and business systems support for procurement and operational tools.
Assist users with basic troubleshooting, access requests, and system navigation.
Support ERP-related activities including data validation, simple uploads, and issue escalation.
Assist in monitoring and resolving EDI inbound and outbound transaction issues.
Support basic EDI mapping reviews, updates, and documentation.
Assist with supplier onboarding activities including system setup and data verification.
Perform basic API testing and data validation using tools such as Postman.
Document common issues, resolutions, and standard operating procedures.
Participate in testing of system enhancements, updates, and integrations.
Collaborate with cross-functional teams and escalate complex issues as needed.

Requirements

What you’ll need

Bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience.
1–2 years of experience in application support, business systems support, IT operations, or a related role.
Exposure to ERP or procurement systems (SAP, Oracle, Priority, or similar) preferred.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

application supportbusiness systems supportdata validationAPI testingEDI mappingtroubleshootingsystem navigationissue escalationsupplier onboardingdata verification

Soft Skills

collaborationproblem-solvingcommunication