Provide first-level application and business systems support for procurement and operational tools.
Assist users with basic troubleshooting, access requests, and system navigation.
Support ERP-related activities including data validation, simple uploads, and issue escalation.
Assist in monitoring and resolving EDI inbound and outbound transaction issues.
Support basic EDI mapping reviews, updates, and documentation.
Assist with supplier onboarding activities including system setup and data verification.
Perform basic API testing and data validation using tools such as Postman.
Document common issues, resolutions, and standard operating procedures.
Participate in testing of system enhancements, updates, and integrations.
Collaborate with cross-functional teams and escalate complex issues as needed.

Requirements

Bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience.
1–2 years of experience in application support, business systems support, IT operations, or a related role.
Exposure to ERP or procurement systems (SAP, Oracle, Priority, or similar) preferred.

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

application supportbusiness systems supportdata validationAPI testingEDI mappingtroubleshootingsystem navigationissue escalationsupplier onboardingdata verification

Soft Skills

collaborationproblem-solvingcommunication