
Operational Excellence Manager
Cookie Information
full-time
Posted on:
Location Type: Remote
Location: Canada
Visit company websiteExplore more
Salary
💰 CA$93,909 per year
Tech Stack
About the role
- The Partner Integration Team under Cross-Product Operational Excellence works on behalf of Air & Sea to define, maintain, and -jointly with IT- implement the standards for exchanging data with business partners with the objective of driving process automation and data quality in operations.
- Leverage the global operational excellence organization in Air & Sea; the team will work with Business Partners to continuously improve data availability, timeliness, and accuracy through automated interfaces.
- In collaboration with IT and in close alignment with Air & Sea Products, define and maintain global standards for data integration with carriers and other external partners on behalf of Air & Sea. This includes semantic models and associated mappings as well as different integration patterns (e.g., asynchronous/message-based vs synchronous/API based, push vs pull).
- Provide the logical mappings required for specific carrier integrations.
- Define and manage the ongoing maintenance of internal mapping tables and related structures required to enrich incoming partner data for consumption by internal processes and systems.
- Resolve data quality and performance issues (completeness, timeliness, correctness) for data exchanged via global interfaces; work with the global Operational Excellence organization to continuously improve quality and performance of data exchanged via global interfaces at a local level.
- Monitor and drive utilization of electronic data exchange with Air- and Sea-Carrier in the organization to enable productivity gains.
- Participate in and contribute to Cross-functional Collaboration Teams as required.
Requirements
- Master’s degree in related technical / business areas or equivalent work experience
- 7 years industry experience
- Good command, both verbal and written, English skills.
- Good communication skills as the role requires frequent communication to various directions and all management levels
- Ability to create collaborative engagements and active listening
- Strong analytical and conceptual capabilities
- Both a team builder and a team-player
- Understanding of data lake / lakehouse architectures and structured data processing (e.g., Delta Lake concepts)
- Experience with integration patterns in distributed systems (API-based integrations, event-driven architecture, message queues, batch vs. real-time processing)
- Knowledge of data modeling concepts (semantic models, canonical data models, mapping structures, enrichment logic)
- Practical experience with structured data formats such as JSON, XML, EDI, CSV and API payloads
- Understanding of data quality frameworks, monitoring approaches, and data validation techniques
- Familiarity with CI/CD principles, DevOps practices, and version-controlled deployment in data environments
- Ability to translate business integration requirements into scalable technical solutions in collaboration with IT teams.
Benefits
- eligible benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data integrationdata qualitydata modelingstructured data processingAPI-based integrationsevent-driven architecturemessage queuesJSONXMLCSV
Soft Skills
communication skillscollaborative engagementsactive listeninganalytical capabilitiesconceptual capabilitiesteam buildingteam player
Certifications
Master’s degree