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Administration Assistant
Cookie InformationAdministration Assistant providing customer service support in logistics at DSV. Ensuring customer operational requirements are met and driving contract management.
About the role
Key responsibilities & impact- Day to day responsibility for the running of the contract in a customer service capacity.
- Meet the customer’s operational requirements.
- Ensure deliveries are made on time in full.
- First line support for customer and DSV to ensure that all issues are proactively handled.
- Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
- Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.
Requirements
What you’ll need- Previous experience of working in a Customer Service role
- Possess an understanding of warehouse and logistic operations
- Good communication skills
- Excellent organisation skills and effective time management
- Attention to detail
- IT Literate in Microsoft Office
- Problem solving
- Understanding of CargoWrite is desired, however training can be given.
Benefits
Comp & perks- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicewarehouse operationslogistic operationsKPI completioncustomer invoicingproblem solvingCargoWrite
Soft Skills
communicationorganizationtime managementattention to detail