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Administration Assistant

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full-time

Posted on:

Location Type: Office

Location: Swadlincote • United Kingdom

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About the role

  • Day to day responsibility for the running of the contract in a customer service capacity.
  • Meet the customer’s operational requirements.
  • Ensure deliveries are made on time in full.
  • First line support for customer and DSV to ensure that all issues are proactively handled.
  • Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
  • Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

Requirements

  • Previous experience of working in a Customer Service role
  • Possess an understanding of warehouse and logistic operations
  • Good communication skills
  • Excellent organisation skills and effective time management
  • Attention to detail
  • IT Literate in Microsoft Office
  • Problem solving
  • Understanding of CargoWrite is desired, however training can be given.
Benefits
  • Enhanced Annual Leave Entitlement from your start, which increases with length of service.
  • Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
  • Salary Sacrifice Cycle Scheme
  • WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
  • LifeWorks app for access to cashback and discounts on high street and online brands.
  • Life Insurance and which includes access to expert probate support.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicewarehouse operationslogistic operationsKPI completioncustomer invoicingproblem solvingCargoWrite
Soft Skills
communicationorganizationtime managementattention to detail