Business Analyst – Process Automation, Business Intelligence
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full-time
Posted on:
Location Type: Office
Location: Paranaque • Philippines
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About the role
- Analyze end-to-end business processes to identify optimization, standardization, automation, or elimination opportunities, supported by data and measurable impact
- Own automation and digital solution recommendations, including expected benefits, risks, and alternative approaches
- Elicit, structure, and validate business requirements in close cooperation with Business Process Owners, ensuring development-ready documentation (BRD, user stories, acceptance criteria)
- Act as a trusted advisor to business units by proactively identifying improvement opportunities and guiding stakeholders toward suitable automation, analytics, or AI solutions
- Evaluate and apply emerging automation, data, and AI technologies to real business problems in alignment with architectural and security standards
- Serve as the primary bridge between business and development teams, supporting delivery from analysis through UAT and go-live
- Support post‑implementation value tracking and continuous improvement initiatives
Requirements
- Minimum 3 years of experience in a similar role (Business Analyst, Process Analyst, Automation Analyst or equivalent)
- Experience in analysing and documenting business processes, including creating clear visual process maps (e.g. BPMN, As‑Is / To‑Be)
- Strong communication skills, with the ability to work effectively with both business stakeholders and technical teams
- Proven ability to gather, structure, and validate business requirements and translate them into clear, development‑ready documentation
- Ability to understand business needs and challenge them constructively to propose feasible and valuable solutions
- Bachelor’s or Master’s degree, preferably in IT, logistics, business, or a related field
- Fluent English, both spoken and written (advanced level)
- Optional: Background or hands‑on experience in software development or low‑code solutions
- Basic understanding of data concepts, such as SQL or working with structured datasets
- Experience with RPA or workflow automation tools
Benefits
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e-learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company-wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
- Sharing the costs of sports activities
- Private medical care
- Sharing the costs of foreign language classes
- Sharing the costs of professional training & courses
- Life insurance
- Integration events
- Corporate gym
- Corporate sports team
- Coffee / tea
- Parking space for employees
- Extra social benefits
- Holiday funds
- Christmas gifts
- Employee referral program
- Charity initiatives
- Bicycle parking
- Modern and ergonomic office
- Yoga in the office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process analysisbusiness requirements documentationprocess mappingBPMNautomationdata analysisAI technologiesSQLRPAworkflow automation
Soft Skills
communicationstakeholder managementproblem-solvingcollaborationcritical thinkingadaptabilityanalytical thinkingtrustworthinessconstructive challengeguidance