Senior Product Manager – Customer Self-Service Portal

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Senior Product Manager driving digital transformation for customer self-service portal at DSV. Collaborating with teams across commercial, operations, and technology.

Posted 4/15/2026full-timeHedehusene • 🇩🇰 DenmarkSeniorWebsite

Tech Stack

Tools & technologies

Microservices

About the role

Key responsibilities & impact

Shape and execute the multi-year vision for a customer self-service portal
Own the roadmap and ensure measurable value to customers
Drive continuous improvement of the customer self-service portal
Collaborate across global and regional teams

Requirements

What you’ll need

Several years of experience in product management, digital transformation, or technology leadership
Proven experience leading a customer-facing self-service portal or digital platform product in a B2B or logistics context
Strong understanding of air freight and ocean freight operations
Strong commercial acumen with the ability to build business cases
Experience working with microservices or API-first product programmes

Benefits

Comp & perks

Competitive salary
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementdigital transformationtechnology leadershipcustomer-facing self-service portaldigital platform productmicroservicesAPI-first product programmes

Soft Skills

collaborationcommercial acumenbusiness case development