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IT Business Analyst

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full-time

Posted on:

Location Type: Office

Location: WarsawPoland

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About the role

  • Successful support of STAR ecosystem rollouts in assigned countries or regions
  • High level of user adoption and satisfaction with STAR ecosystem applications
  • Effective cooperation with Key Users and country organizations
  • Contribution to knowledge sharing and training activities
  • Support the rollout and adoption of STAR ecosystem applications across Road operations in collaboration with Ecosystem Rollout teams and local organizations
  • Provide guidance and operational support to Key Users and country teams regarding STAR ecosystem applications
  • Participate in training sessions, workshops, and demonstrations of new STAR functionalities
  • Assist in collecting user feedback, identifying improvement opportunities, and communicating them to relevant product or development teams
  • Support preparation and maintenance of documentation and knowledge base materials related to STAR ecosystem applications
  • Contribute to testing activities and validation of new features when required
  • Collaborate with different teams within the STAR ecosystem to ensure smooth implementation and usage of solutions
  • Promote best practices and support continuous improvement of operational processes within the STAR ecosystem

Requirements

  • Experience in logistics, transport management, or operational systems is beneficial but not mandatory
  • Basic understanding of transport management processes or logistics operations
  • Familiarity with STAR ecosystem applications such as: STAR, C2T, C2D, One Dispatch, ITMS, Yard Management, OSM, Selda, Asset Manager
  • Experience working with digital tools and systems in an operational environment is an advantage
  • Good command of English (written and spoken)
  • Strong team player with good collaboration skills
  • Ability to communicate effectively with users and colleagues across different countries and teams
  • Willingness to learn and develop knowledge of STAR ecosystem applications
  • Structured and organized working style
  • Proactive attitude and openness to working in a dynamic environment
  • Customer-oriented mindset with focus on supporting operational users
Benefits
  • Employment based on an employment contract, along with a comprehensive benefits package
  • Training and development programs, as well as access to an e-learning platform
  • Onboarding program with the support of a dedicated Buddy
  • Participation in an annual, company-wide integration event
  • A work environment based on Scandinavian organizational culture
  • Opportunities for growth through our internal program
  • Sharing the costs of sports activities
  • Private medical care
  • Sharing the costs of foreign language classes
  • Sharing the costs of professional training & courses
  • Life insurance
  • Integration events
  • Corporate gym
  • Corporate sports team
  • Coffee / tea
  • Parking space for employees
  • Extra social benefits
  • Holiday funds
  • Christmas gifts
  • Employee referral program
  • Charity initiatives
  • Bicycle parking
  • Modern and ergonomic office
  • Yoga in the office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
transport managementlogistics operationsuser feedback collectiontesting activitiesdocumentation preparationknowledge sharingtraining facilitation
Soft Skills
collaborationcommunicationteam playerstructured working styleproactive attitudecustomer-oriented mindsetwillingness to learn