
IT Business Analyst
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full-time
Posted on:
Location Type: Office
Location: Warsaw • Poland
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About the role
- Successful support of STAR ecosystem rollouts in assigned countries or regions
- High level of user adoption and satisfaction with STAR ecosystem applications
- Effective cooperation with Key Users and country organizations
- Contribution to knowledge sharing and training activities
- Support the rollout and adoption of STAR ecosystem applications across Road operations in collaboration with Ecosystem Rollout teams and local organizations
- Provide guidance and operational support to Key Users and country teams regarding STAR ecosystem applications
- Participate in training sessions, workshops, and demonstrations of new STAR functionalities
- Assist in collecting user feedback, identifying improvement opportunities, and communicating them to relevant product or development teams
- Support preparation and maintenance of documentation and knowledge base materials related to STAR ecosystem applications
- Contribute to testing activities and validation of new features when required
- Collaborate with different teams within the STAR ecosystem to ensure smooth implementation and usage of solutions
- Promote best practices and support continuous improvement of operational processes within the STAR ecosystem
Requirements
- Experience in logistics, transport management, or operational systems is beneficial but not mandatory
- Basic understanding of transport management processes or logistics operations
- Familiarity with STAR ecosystem applications such as: STAR, C2T, C2D, One Dispatch, ITMS, Yard Management, OSM, Selda, Asset Manager
- Experience working with digital tools and systems in an operational environment is an advantage
- Good command of English (written and spoken)
- Strong team player with good collaboration skills
- Ability to communicate effectively with users and colleagues across different countries and teams
- Willingness to learn and develop knowledge of STAR ecosystem applications
- Structured and organized working style
- Proactive attitude and openness to working in a dynamic environment
- Customer-oriented mindset with focus on supporting operational users
Benefits
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e-learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company-wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
- Sharing the costs of sports activities
- Private medical care
- Sharing the costs of foreign language classes
- Sharing the costs of professional training & courses
- Life insurance
- Integration events
- Corporate gym
- Corporate sports team
- Coffee / tea
- Parking space for employees
- Extra social benefits
- Holiday funds
- Christmas gifts
- Employee referral program
- Charity initiatives
- Bicycle parking
- Modern and ergonomic office
- Yoga in the office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
transport managementlogistics operationsuser feedback collectiontesting activitiesdocumentation preparationknowledge sharingtraining facilitation
Soft Skills
collaborationcommunicationteam playerstructured working styleproactive attitudecustomer-oriented mindsetwillingness to learn