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Junior Analyst – Customer Reporting

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full-time

Posted on:

Location Type: Office

Location: Paranaque • Philippines

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Job Level

Junior

About the role

  • Completing assigned tasks according to deployed Account Setup Forms (ASF) for the enrolled accounts in scope.
  • Established communication with the Account Owners, Stakeholders and globally located departments.
  • Updating documentation related to the reporting process.
  • 1st level support for the queries related to the data quality in specific reports.
  • Working on problems/projects from moderately to considerable complex scope.
  • Auditing reports prepared by other team members to ensure their quality and compliance with established standards.
  • Proposing improvements/optimizations of performed processes and its implementation once agreed with the supervisor.
  • Providing trainings to other team members.
  • Buddy for newcomers.
  • Developing expertise.

Requirements

  • Freight-forwarding / logistics education is an advantage.
  • At least with basic knowledge in Cargowise One is an advantage.
  • Experience in reporting tasks and data analysis
  • Experience in building up reports based on customer requirements and specification.
  • Experience in data entry tasks and documentation
  • Good Know How in MS-Office (Outlook /Excel – Intermediate to advanced)
  • Good Know How in web-based applications / Internet.
  • Ability to work in a team & good interpersonal skill.
Benefits
  • Professional skills development by participation in training and constant self-education.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingdata entrydocumentationCargowise OneMS-OfficeExcelweb-based applications
Soft Skills
interpersonal skillsteamworkcommunicationtrainingproblem-solvingprocess improvement