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Manager, Sampling Operations

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full-time

Posted on:

Location Type: Office

Location: Deerfield • Illinois • 🇺🇸 United States

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Salary

💰 $135,000 - $155,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Manager, Sampling Operations has responsibility for managing the sample operations function within the Commercial Operations team.
  • Works closely with key personnel including Compliance, Sales, Marketing, Analytics and Alliance Partners to support sample operations.
  • Responsible for sampling activities related to onboarding and offboarding field personnel, sample warehouse inventory levels, sample orders, reporting, and communications.
  • Provides support related to vendor management, contracting, applicable SOPs and budget management.
  • Ensures compliance with all applicable standard operating procedures (SOPS), laws and regulations that govern sample programs.
  • Strong customer focus when working with field personnel to identify and resolve issues with Lundbeck applications.
  • Coordinates cross-functional activities for sample allocations during sample order cycles.

Requirements

  • Accredited Bachelor’s degree.
  • 3+ years of sampling operations/sample compliance experience in the pharmaceutical or biopharmaceutical industry.
  • 2+ years of Veeva/salesforce.com (or similar systems) sample administration experience.
  • Proficient in Excel and Microsoft Word.
  • Proven ability to take initiative and manage multiple projects simultaneously.
  • Strong verbal and written communication skills, with an ability to effectively communicate with both technical and non-technical subject matter experts.
Benefits
  • flexible paid time off (PTO)
  • health benefits to include Medical, Dental and Vision
  • company match 401k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sample operationssample compliancevendor managementcontractingbudget managementExcelMicrosoft WordVeevasalesforce.com
Soft skills
customer focusinitiativeproject managementverbal communicationwritten communication
Certifications
Bachelor’s degree