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Account Manager, Neurology

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full-time

Posted on:

Location Type: Office

Location: Vancouver • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Achieve territory sales objectives for all Lundbeck promoted products in neurology.
  • Achieve reach and frequency of actions as per the business plan and objectives - including visibility on the ground —as established by the sales and marketing team for each cycle.
  • Fully understand and promote Lundbeck neurology products and services to HCPs and relevant clinics, using sales cycle promotional material in an efficient and professional manner.
  • Build and maintain relations with clients (doctors, nurses, and business partners); identify their needs; inform them about Lundbeck’s high-quality products.
  • In accordance with the national strategic plan, develop a business plan and identify and implement key tactics to maximize selling efforts, to optimize growth opportunities and achieve sales objectives in their territory and nationally.
  • Manage activity territory budget to optimize reach and targeted customer interaction.
  • Collaborate with sales team members and other departments -including marketing, medical, patient access teams and sales colleagues- to offer tailored solutions and maximize neurology product(s) potential and sales.
  • Prepare and analyze each visit and call as per the procedure in place (pre-call planning, SMART objectives, post-call analysis) with the goal of moving customers along the adoption ladder.
  • Effectively implement needs-based, certified programs (CHEs) and other learning activities (OLAs) as per cycle plan of action and follow up to optimize impact.
  • Work closely with the Medical Science Liaison and Medical Education teams to identify educational opportunities and develop advocacy in territory.
  • Use the CRM (Customer Relations Management system) to ensure that field activities are captured and documented.
  • Use the sales and performance report system (KPIs) to optimize your performance across the territory.

Requirements

  • Bachelor's degree in life sciences or business administration
  • A minimum of five (5) years of sales experience in the Canadian pharmaceutical industry preferably with experience in neurology or 2 years with experience in neurology
  • Mastery to present scientific data on product with clarity using promotional tools and approved clinical trials
  • Proven track record of promoting products and managing clients in a knowledge-intensive sector; experience working with neurologists an asset
  • Strong business acumen and business analytical skills
  • Fluent in oral and written English
  • Familiar with the use of technology (iPad, apps, CRM, etc.) including proficiency with Microsoft Office (Word, Excel, ect.)
  • Must have a valid driving licence in Canada
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • 10-40% travel required

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales experiencebusiness plan developmentneeds-based programsscientific data presentationclient managementbusiness analytical skills
Soft skills
relationship buildingcommunicationcollaborationstrategic planningproblem-solving
Certifications
Bachelor's degree in life sciencesBachelor's degree in business administration