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Assistant Credit Controller, AR Collections

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full-time

Posted on:

Location Type: Office

Location: Iselin • New Jersey • 🇺🇸 United States

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Salary

💰 $23 - $31 per hour

Job Level

JuniorMid-Level

About the role

  • Manage collection requirements for multi-million dollar portfolio of accounts.
  • Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable.
  • Provide ongoing customer service to account contacts by providing reports, handling special requests and handling data submission of invoices.
  • Provides statements and invoices to customers as required.
  • Resolve customer discrepancy claims or nonpayment issues by appropriately raising issues to Billing and Sales Administration.
  • Process credit card transactions, refunds, adjustments and recommend write offs as needed.
  • Prepare required documentation for placing accounts with third party agents.
  • Generate status reports of portfolio aging and payments.
  • Provide coverage for other Collection Specialists as needed.
  • Special projects as directed by the Credit & Collection Management.

Requirements

  • Two (2) years of experience in credit and collections.
  • Must demonstrate ability to use Microsoft applications specifically advanced Excel.
  • Qualified candidates must possess an Associate's Degree or post high school education/training.
  • Must be professional in appearance and manner.
  • Ability to handle multiple projects at once.
  • Required to interact professionally with customers and internal departments at all times.
  • Ability to work independently and as part of a team.
  • Strong oral and written communication skills.
  • Shipping experience preferred but not required.
Benefits
  • N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
credit and collectionsaccounts receivabledata submissioncredit card transactionsrefundsadjustmentsportfolio agingstatus reportsdocumentation preparationspecial projects
Soft skills
verbal communicationwritten communicationcustomer serviceproblem resolutionprofessionalismmultitaskingteamworkindependenceinterpersonal skillsorganizational skills
Certifications
Associate's Degree