Business Operations & Execution Manager, iMRI Division

Cook Group

Business Operations and Execution Manager for Cook Medical's iMRI Division. Focused on procedural adoption and capital equipment sales with healthcare providers.

Posted 6/2/2026full-timeBloomington • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the clinical lead in the iMRI sales funnel, assessing account readiness, understanding clinical needs, and supporting purchasing decisions.
Partner with Siemens sales to identify and engage target accounts, advancing them through the funnel.
Develop and execute strategic engagement plans for high-value hospital systems and specialty clinics.
Support sales presentations and discussions by communicating the clinical, operational, and financial benefits of iMRI-guided procedures.
Track key success metrics for customer engagement, including time-to-adoption, procedural volume, and stakeholder buy-in.
Act as the primary clinical contact for target accounts, assisting in suite configuration, procedural integration, and workflow optimization.
Collaborate with Siemens and internal teams to analyze account-specific clinical and technical requirements.
Educate clinical teams, administrators, and stakeholders on iMRI capabilities, procedural workflows, and benefits compared to traditional imaging technologies.
Establish customer engagement tracking methods, such as utilization reports, post-training assessments, and periodic check-ins.
Implement follow-up strategies after initial training to reinforce adoption and address ongoing needs, ensuring sustained engagement.
Assist in physicians and healthcare teams successfully adopting MRI-guided interventional procedures.
Specialize in biopsy-driven accounts (e.g., liver, kidney, soft tissue), then evolve into procedure-specific CLs (e.g., cardiac, urology, neurology) as market expansion progresses.
Work closely with marketing and sales to refine customer engagement strategies based on clinical insights.
Facilitate account alignment across IR, urology, oncology, and other clinical teams to ensure seamless procedural integration.
Partner with the Commercial Business Solutions Manager to support business case validation and ensure financial feasibility for each account.
Align with Marketing and Siemens teams to leverage clinical data and real-world case studies to strengthen iMRI’s value proposition.
Establish feedback loops, where insights from clinical teams inform future product development, customer support strategies, and marketing efforts.
Track and monitor suite utilization, procedural volume, and clinical satisfaction post-sale, providing feedback to Marketing and Product Management.
Ensure a structured onboarding process for new accounts, working alongside the Education & Training team for in-depth procedural training.
Develop ongoing engagement strategies to ensure continuous account activation and procedure optimization beyond the initial training phase.
Address basic reimbursement and procedural support questions, escalating financial concerns to the Business Manager.
Lead onboarding, training, and knowledge-sharing across the commercial team, serving as the senior field liaison.
Collaborate with the Director of Strategy Enablement to refine best practices, standardize tools, and document successful engagement frameworks.
Support hiring, mentoring, and performance evaluation of future team members.
Provide insights to help prioritize geographic expansion and identify top-tier accounts in the U.S. and Europe.

Requirements

What you’ll need

College degree in related field and/or equivalent relevant experience
Experience in capital equipment sales or clinical adoption of advanced medical technologies is a strong advantage.
Strong understanding of interventional procedures and workflow implications for imaging modalities (e.g., CT, MRI, ultrasound).
Ability to work cross-functionally with physicians, hospital administrators, and key account stakeholders to drive purchasing decisions.
Strong communication and presentation skills to educate clinical teams and decision-makers effectively.
Proven ability to manage long-term sales cycles, influence key stakeholders and support large-scale equipment adoption.
Prior experience leading organizational change
Must have effective oral and written communication skills
Excellent problem-solving skills
Ability to work in collaborative and independent work situations and environments with minimal supervision.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

capital equipment salesclinical adoptioninterventional proceduresworkflow optimizationMRI-guided proceduresbiopsy-driven accountsprocedure-specific clinical leadscustomer engagement trackingutilization reportsfinancial feasibility

Soft Skills

communication skillspresentation skillsproblem-solving skillscollaborationindependent workinfluencing stakeholdersmentoringorganizational change leadershipcustomer educationteam knowledge-sharing