Convr

Insurance

• Business & Solution Analysis: Lead discovery sessions to understand underwriting workflows, data structures, and business goals; Translate requirements into clear functional designs, user stories, and solution specifications; Challenge assumptions and recommend improvements aligned to industry best practices
• Solution Design & Configuration: Design and configure solutions within the Convr platform, including underwriting rules, submission triage, and AI decisioning workflows; Partner with Engineering to ensure solutions are scalable, efficient, and aligned to customer needs
• Implementation & Delivery: Drive end-to-end implementation activities from onboarding through go-live; Manage priorities, timelines, and risks using tools like Jira; Ensure a smooth transition from design to execution with a strong focus on quality and speed
• User Acceptance Testing (UAT): Plan and lead UAT cycles with business and technical stakeholders; Manage defect tracking, gap analysis, and resolution; Ensure readiness for production deployment
• Customer Engagement & Value Realization: Act as a trusted advisor to customers, identifying opportunities to improve workflows and outcomes; Partner with Customer Success to drive adoption and long-term value; Continuously look for ways to optimize and expand how customers use the platform

Functional Consultant, P&C Insurance

Learning and Development

• Develop and deliver comprehensive, role-appropriate training on Convr's underwriting workbench platform for new hires across all levels of the organization.
• Design and produce training materials including written guides, process documentation, video tutorials, and live demo content.
• Lead platform training sessions as part of the employee onboarding program, ensuring new team members are confident and capable users from day one.
• Serve as an ongoing internal resource for platform questions, user support, and refresher training as the product evolves.
• Partner with HR, Product, and Operations teams to keep training content current with platform updates and new feature releases.
• Build out a scalable external training program and customer certification curriculum to help Convr's clients maximize the value of the platform.
• Track training effectiveness and learner feedback, continuously improving content and delivery methods.

Training Specialist

Engineer

• Provide technical consulting expertise for complex, high-impact projects
• Propose conceptual technical solutions and make changes based on the client’s feedback in an Agile Environment
• Collaborate with the development team to maintain, fix, and improve existing applications
• Develop program specifications and construct/modify code to meet business needs
• Assist with architecting software solutions for complex high-volume data environments
• Create testing strategies and procedures for all core components
• Test and debug programs
• Ensure technical deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes
• Collaborate closely with the Engineering team to ensure custom solutions and integrations align with the Convr platform roadmap
• Work with offshore teams and partners to deliver seamless, high quality work product

Technical Consultant – Engineer

Business Analyst

• Serve as the primary bridge between customer business needs and Convr’s technical teams.
• Elicit, document, and translate underwriting, data workflows and requirements into clear business and technical specifications for the Convr AI platform.
• Assess data quality, coverage, reliability, and business relevance of new sources.
• Analyze and map insurance data from data sources into canonical schema.
• Partner with product and engineering teams to evolve schema designs as new use cases emerge.
• Ensure requirements align to customer pain points and desired business outcomes.
• Partner closely with Engineering teams to configure and activate the Convr Underwriting Workbench based on customer-specific integration and underwriting needs.
• Validate that underwriting rules, workflows, and AI-driven decisioning are accurately implemented and fully functional within the platform.
• Work closely with product, professional services and analytics teams to translate business requirements into data requirements.
• Support AI/ML, analytics, and reporting initiatives by ensuring data is complete, accurate, and well-modeled.
• Create clear documentation, diagrams, and artifacts for both technical and non-technical stakeholders.

• Lead discovery sessions to understand underwriting workflows, data structures, and business goals
• Translate requirements into clear functional designs, user stories, and solution specifications
• Challenge assumptions and recommend improvements aligned to industry best practices
• Design and configure solutions within the Convr platform, including underwriting rules, submission triage, and AI decisioning workflows
• Partner with Engineering to ensure solutions are scalable, efficient, and aligned to customer needs
• Drive end-to-end implementation activities from onboarding through go-live
• Manage priorities, timelines, and risks using tools like Jira
• Ensure a smooth transition from design to execution with a strong focus on quality and speed
• Plan and lead UAT cycles with business and technical stakeholders
• Manage defect tracking, gap analysis, and resolution
• Ensure readiness for production deployment
• Act as a trusted advisor to customers, identifying opportunities to improve workflows and outcomes
• Partner with Customer Success to drive adoption and long-term value
• Continuously look for ways to optimize and expand how customers use the platform