Convosphere

Analyst

• Monitor social media and traditional media channels continuously
• Identify and flag relevant coverage based on defined criteria
• Apply structured triage frameworks to assess potential risk
• Document issues accurately with links, screenshots, and summaries
• Escalate issues promptly according to SOPs
• Complete clear shift handovers
• Follow monitoring and escalation templates strictly
• Work as part of a global, follow-the-sun team

Media & Social Monitoring Analyst – Monitoring Command Centre