Conviso Application Security

Technical Support Analyst

Conviso Application Security

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Tech Stack

AWSCloudDockerGoogle Cloud PlatformGraphQLSQL

About the role

  • Act proactively, anticipating problems and risks.
  • Identify connections between different events and recognize root causes and underlying issues in complex contexts.
  • Maintain performance, focus, and a professional demeanor under pressure and adversity.
  • Collaborate effectively and build partnerships with people across different areas and levels to achieve objectives and expected results.
  • Actively engage in learning and skills development.
  • Handle operational service requests related to applications, infrastructure, and security.
  • Communicate technical information clearly and accessibly.
  • Contribute to building and maintaining the internal and external knowledge base.

Requirements

  • A bachelor's degree in Computer Science, Systems Analysis, or a related field is required.
  • Previous experience operating applications, infrastructure, or IT services.
  • Basic hands-on experience with scripting, network connectivity, code repositories, and CI/CD pipelines.
  • Basic programming skills and SQL.
  • Knowledge of GraphQL.
  • Knowledge of VPNs (iptables).
  • Familiarity with infrastructure concepts: cloud environments (e.g., AWS, GCP), code repositories (e.g., GitHub, GitLab, Bitbucket, etc.), containerization (e.g., Docker), CI/CD pipelines, and networking (protocols and basic connectivity tools).
  • Familiarity with information security and AppSec concepts: risks, threats, vulnerabilities, CVSS, CWE, OWASP Top 10, and OWASP ASVS.
  • Proven experience in customer-facing roles in mission-critical contexts is a plus.
  • Fluency in English is a plus.
Benefits
  • Meal allowance of BRL 1,000.00 per month, paid to a Flash multi-benefits card, with a nominal deduction of BRL 1 per month.
  • Anywhere office allowance of BRL 100.00 per month.
  • Equipment allowance of BRL 300.00 per month.
  • SulAmérica health and dental plans for you and your family, with no employee contribution.
  • Flash Care plan focused on mental health and primary care.
  • Life insurance.
  • Wellhub (Gympass) and TotalPass access.
  • Access to the Unico Skill platform to support your professional growth and continuous development.
  • 70% reimbursement for training and certification costs.
  • Employee referral program: "Meu Amigo Vale Ouro".
  • "Filho Nota 10" program.
  • Birthday day off.
  • Day off for moving house.
  • Time off for pet care.
  • Quality of life initiatives, semi-flexible working hours, and 100% remote work (anywhere office).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
scriptingnetwork connectivityprogrammingSQLGraphQLVPNscloud environmentscontainerizationCI/CD pipelinesinformation security
Soft Skills
proactiveproblem-solvingcollaborationcommunicationlearningfocusprofessionalismpartnership buildingadaptabilitycustomer-facing