Banking Specialist III

Convergint

Banking Specialist III servicing electronic security, intrusion, video, and life safety systems for Convergint, a global systems integrator. Installing, programming, troubleshooting, repairing, and supporting customer projects.

Posted 8/17/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, programming, and servicing security and life safety systems while ensuring customer satisfaction and compliance with regulations. Proficient in technical support, project management, and effective communication with clients and team members.

Highest-signal resume keywords

Electronic Security SystemsProgramming SkillsBlueprint InterpretationCustomer TrainingMassachusetts D License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingSystem InstallationSystem IntegrationDatabase ManagementElectrical AptitudeMechanical AptitudeMath SkillsTechnical SupportSystem CommissioningPerformance Analysis

Soft Skills

Communication SkillsOrganizational SkillsProblem-Solving SkillsIndependenceInterpersonal Skills

Tools & Technologies

Hand ToolsPower ToolsMicrosoft OutlookMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Massachusetts D LicenseMassachusetts S LicenseValid Driver's License

Industry Keywords

Security SystemsIntrusion SystemsLife Safety SystemsFederal RegulationsState RegulationsLocal Regulations

About the role

Key responsibilities & impact

Act as Convergint’s customer service provider and ensure customer satisfaction
Take ownership of onsite projects, including safety, quality, and performance
Install, program, test, troubleshoot, repair, and service security, intrusion, video, and life safety systems and equipment
Provide technical support and customer training
Interpret blueprints, schematics, manuals, wiring diagrams, and specifications
Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions
Write routine system programs and troubleshoot malfunctioning equipment or software
Provide custom systems integrations, systems upgrade planning and execution, systems audits, consultation, and database management as needed
Install, configure, and support network systems and equipment as needed
Consult engineering personnel to resolve unusual system operation, maintenance, and warranty issues
Comply with federal, state, and local regulations and company health and safety policies
Advise management on customer satisfaction, product performance, installation techniques and standards, and product improvements
Assist with customer presentations and new business development activities
Execute technical aspects of multiple projects, including programming, graphics development, startup, certification testing, customer training, close-out documentation, and ongoing technical support
Coordinate with the Service Supervisor, Field Project Manager, and/or Service Coordinator on projects
Identify project risks and help develop strategies to minimize impacts and control cost and deadline deviations
Perform other requested or required duties

Requirements

What you’ll need

Massachusetts D License and/or S License
Solid technical skills and experience in electronic security and intrusion systems
Solid programming skills and proven ability to troubleshoot problems and identify solutions
Ability to work independently with minimal supervision
Solid mechanical and electrical aptitude
Ability to use hand and power tools, including drills, screwdrivers, wire strippers, hacksaws, and crimpers
Ability to read blueprints and drawings
Solid math skills, including calculating area, velocity, resistance, and voltage where applicable
Strong verbal, written, and interpersonal communication skills
Solid organizational skills and ability to handle multiple projects simultaneously
Advanced computer skills, including familiarity with Microsoft Outlook, Word, and Excel
Proficiency in other relevant applications
Valid driver’s license with a clean driving record
Ability to travel locally to jobsites regularly
Minimal overnight travel may be required

Benefits

Comp & perks

Company Holidays and Paid Time Off
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life Insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition Reimbursement
Competitive Salary and Compensation Plan
Corporate Social Responsibility Day