Convergent Research

People Ops Manager

Convergent Research

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $108,000 - $155,000 per year

Job Level

Mid-LevelSenior

About the role

  • Build the connective tissue across entities. Be comfortable with a little beautiful chaos: multiple legal entities, mismatched tools, and shifting priorities, while you help design and maintain custom HR infrastructure such as salary spreadsheets and benefits matrices so the whole system behaves like one coherent platform.
  • Make sure everyone gets paid. Run payroll like a pro in conjunction with our amazing finance team.
  • Run recruiting ops like a backstage manager. Coordinate interview loops, Slack threads, and scheduling chaos with the grace of a seasoned event planner who moonlights as a spreadsheet whisperer.
  • Audit like it’s a sport. Keep our library of policies, templates, and SOPs fresh, functional, and free of weird 2021 artifacts.
  • Redesign people ops workflows that don’t make anyone cry. Build for consistency and scale, but also for the real humans who have to use them.
  • Keep us on the right side of HR law. In partnership with our Compliance Manager and Head of People, stay ahead of audit calendars, mandatory trainings, and other HR alphabet soup.
  • Turn people data into actual insight. Own the dashboards for headcount, turnover, time-to-hire, and other metrics that help us get better, faster.
  • Drop into projects like a helpful SWAT team. Salary benchmarking? Leveling frameworks? Toolkits for managers? You’re in.
  • Play well with others. Partner across teams to bring order, structure, and a bit of HR magic to the broader org.

Requirements

  • Detail-obsessed but impact-driven. You can spot a missing semicolon in a 12-page policy doc and still remember that we’re here to support scientists, not just paperwork.
  • A systems thinker with a vengeance. If you've ever looked at a broken onboarding flow and said “This could be beautiful,” we want to talk.
  • Highly analytical. You’re fluent in metrics and dashboards and know what to track (and when) to surface insights.
  • Manager-whisperer. You enjoy making other people look smart and organized. You create toolkits that managers actually use (and maybe even thank you for).
  • Ambiguity’s favorite dance partner. You bring order to chaos, even when priorities are shifting and no one's handed you a checklist.
  • Action-oriented and proactive. You don’t wait for permission to solve a problem or improve a process.
Benefits
  • Up to a 6% 401k match
  • Excellent medical, dental, and vision insurance — most plans fully covered for you and your family.
  • Generous leave: 3 weeks PTO, 19 holidays (including a winter break), plus sick and parental leave.
  • Great fertility and childcare reimbursement programs.
  • Professional development and wellness allowances.
  • Multiple yearly team retreats and other opportunities to collaborate IRL.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
payroll managementHR infrastructure designdata analysisdashboard creationpolicy auditingworkflow redesignsalary benchmarkingleveling frameworksmetrics trackingSOP management
Soft skills
detail-orientedsystems thinkinganalytical skillsorganizational skillsproactive problem-solvingadaptabilitycollaborationevent planningcommunicationcreativity