Claims Specialist

• Actively manage and supervise a portfolio of predominantly primary first party and third-party cyber claims with responsibility for end-to-end adjudication processes, including analyzing liability and damages issues
• Analyze insurance coverage issues and draft coverage letters and other correspondence
• Confidently navigate in both primary and excess insurance claim environments
• Collaborate with customers and brokers to achieve the most advantageous claim resolution
• Work quickly with external counsel and specialized vendors to assist customers in responding to cyber incidents
• Provide high level analysis of claims portfolio results to the business and identify and analyze claim trends
• Review, support and assist in developing policy wordings and tailored solutions for clients
• Liaise with Actuarial, Finance and Risk Management colleagues to share information in the management of claims, clients and risks
• Represent and promote Converge at industry conferences, client events and professional society functions

Senior Claims Specialist

Copay Claims Processor

Healthcare Benefits Claims Examiner